Experience

Ordú

• Ireland
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Sales Manager

  • Jan 2022 - Present

  Enterprise-LevelOnline Ordering System for Restaurant ChainsDesigned for QSR’s with Multiple locations &Advanced SKU Menu Management Enterprise-LevelOnline Ordering System for Restaurant ChainsDesigned for QSR’s with Multiple locations &Advanced SKU Menu Management



Fit4food

• Ireland
• Food & Beverages

• Area Sales Manager

  • Feb 2020 - Jan 2022

  Created a customer portfolio of over 500 repeat buyers through intensive cold calling on a daily basis. By offering a great product and building rapport and the trust of my clients I managed to secure a base of solid buyers. Also developed and continue to offer the Morelli brand of ice cream to chip shops and a varied range of retailers where I saw potential. I saw a niche for our protein based product offering and secured allegiance with the BWG group to list and stock our products in over 1000 stores. I don’t see obstacles, I see opportunities that are there to be taken.Again this was all achieved by creating leads through cold calling and building up a suite of referrals. A really enjoyable challenge!!



SME Finance and Leasing Solutions DAC

• Ireland
• Financial Services
• 1 - 100 Employee

• Area Sales Manager

  • Oct 2018 - Jan 2020

  Serving both South Dublin and the country of Wicklow. In this role I spend my time calling on current vendors as we as a large degree of hunting, offering business lending to SME'S and their customers. As an industry it is extremely competitive and rate sensitive, therefore I needed to offer exceptional customer service as well as availability to answer any questions when answers are sought.Although a relatively new position I met and secured the trust of hundreds of vendors as they clearly saw my ability to find solutions to their lending needs promptly and competitively.



Avantcard

• United Kingdom
• Newspaper Publishing

• Collections Team Manager

  • Feb 2018 - Oct 2018

  As collections manager I carry out a large mix of activities. These include managing and coaching a team of 15 industry expert collectors. As compliance is paramount to this industry I constantly strive for excellence in customer service and the protection of the business.Other activities include development of risk assessment, daily reporting to various departments, managing a frontline dialing system, CRM system monitoring, incentive planning, coaching, daily feedback based on performance metrics. I also manger a backline team who deal with customers at a more adverse arrears stage.



Provident Financial Group - Provident HC & Satsuma

• Development Manager/Acting Area Manager

  • Jan 2013 - Sep 2017

  I proactively formulated business strategies building consumer preference and ensuring business developments. I provide an efficient human resource objective by recruiting and training new self-employed agents. I display excellent leadership capabilities in maintaining high levels of team performance and motivation whilst simultaneously identifying and analyzing training and development needs. I implement, manage and monitor customer relationships while conducting face to face meetings with those in arrears, I effectively manage and engage with other team members in consistently achieving and exceeding sales targets and collection budgets.



Creditfixme Ltd

• Ireland
• Financial Services
• 1 - 100 Employee

• Development Manager

  • Feb 2012 - Nov 2012

  I occupied a crucial role in providing significant input into the development of the business, in achieving goals and objectives and increasing revenue for the company. I worked in an exciting target driven environment, training and scripting call center agents, developing sales techniques, monitoring average call handling time and the quality of the service provided. I arranged and completed financial reviews with clients and suggested the most suitable course of action available to them. I interacted with other staff members to negotiate with financial institutions. I adhered to government legislation and ensured all files were maintained as per The Consumer Protection Code and Compliance.



Marlboro Trust Ltd

• 1 - 100 Employee

• Sales Representaitive

  • Dec 2009 - Jan 2012

  I identified and maximized opportunities to develop the market, grew the customer base by 200 new customers over the period by providing an exceptional service. I drove revenue growth and increased weekly collection from €9000 to €11000. I consistently achieved and exceeded monthly sales targets of €40000 through excellent convincing and persuasion power. I offered loans to new and existing customers, setting and achieving targets and constantly up skilling to improve my sales and management techniques.



Sennheiser

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Business Development Key Account Manager

  • Jul 2007 - Nov 2009

  I assumed responsibility for the sales of a range of telecommunication, aviation and audiology headsets. I enhanced sales, turnover and revenue growth to achieve a €500,000 target for this underdeveloped market. I successfully developed a portfolio of between 20-30 new dealers, resulting in improved product availability. I contributed to invaluable sales focused results, developed new marketing channels, initiated market activation, increased market share, strengthened distribution and expanded product portfolios. I attended ongoing product training in Germany on a bi-monthly basis. Key Account Manager:I effectively managed the distribution sales activities, accountable for accurate monthly forecasts on an ongoing basis. I established and introduced a new distributor to the company. I pursued the mandatory conditions in developing channel strategy, assigning dealers and distributors and managing dealers. I created and negotiated a pricing strategy, which provided timely, accurate and competitive pricing and margins. I attended European trade shows frequently. I excelled at training and advising distributors, especially in product knowledge and sales.



New Ireland Assurance

• Ireland
• Financial Services
• 1 - 100 Employee

• Financial Advisor

  • Sep 2004 - May 2007

  I took on this under developed region with the goal of servicing existing clients while pursuing new SME business. In this I very much worked on my own initiative by identifying clients and carrying out a great deal of cold calling. I became an expert in the areas of financial planning, pensions, life policies and investments. I built trust and understanding with all my clients. I took on this under developed region with the goal of servicing existing clients while pursuing new SME business. In this I very much worked on my own initiative by identifying clients and carrying out a great deal of cold calling. I became an expert in the areas of financial planning, pensions, life policies and investments. I built trust and understanding with all my clients.