Alan Hord

System Administrator at Tn Comptroller Of The Treasury
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US
Skills

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Credentials

  • A+
    CompTIA
  • Administering Microsoft System Center Configuration Manager and Cloud Services Integration
    Microsoft
  • Microsoft Certified: Azure Fundamentals
    Microsoft

Experience

  • Tn Comptroller Of The Treasury
    • United States
    • Accounting
    • 1 - 100 Employee
    • System Administrator
      • May 2015 - Present

      General Duties: 1. Office 365 global admin. Experience with Exchange, SFB, Teams, Intune, and Azure AD. 2. Administering Azure systems in both the government and commercial tenant. 3. Using Azure DevOps to implement continuous deployment for Azure web apps. Working with the developers to make sure the pipelines are setup correctly to allow them to develop more efficiently. 4. Patching Windows / Hyper-v hosts/ Linux servers. All windows workstations / servers are fully automated with SCCM ADRs. 5. Windows / Linux server creation. 6. Group Policy creation / management. 7. Sole SCCM Administrator. SCCM Administrative Duties: 1. Managing over 1k devices. Workstations / Servers / DCs. 2. Create all device collections. 3. Creating and deploying packages / applications. 4. Managing all Windows updates. This is fully automated with ADRs. 5. Pushing out anti-virus and keeping the definitions up to date. 6. Create all task sequences. Fresh image, Windows in-place upgrades, app deployment, cleaning up MS bloatware. 7. Testing all of the software / update pushes to minimize customer interaction and downtime. 8. Updating the SCCM console / boot images / driver packages. Projects: 1. Deployed and configured SCCM for the Comptroller. 2. Creating all new domain controllers with a newer OS and raising the domain / forest functioning level. 3. Directly involved with our disaster recovery plans. Prepping systems in Hyper-V via replication, making sure the failover / failback IPs are correct and doing a failover test. 4. Installed / configured Microsoft Bitlocker Administrator and Monitoring (MBAM). 5. Installed / configured Local Administrative Password Solution (LAPS). 6. Implemented One Identity a self service password solution. 7. Deployed and configured Azure AD Connect to sync our on premise AD to the cloud. 8. Upgraded all users from Office 2013 to Office 365 ProPlus. 9. Implemented DNS scavenging / cleanup. Show less

  • TEKsystems
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Contractor
      • Sep 2014 - May 2015

      • One month contract with Ford Motor Credit Company  Company-wide system refresh. Changed out 600+ systems (Desktops, Laptops, Docking Stations, and Peripherals) and transferred profiles during after work hours. • 6 month contract with Vanderbilt Hospital - Title: SR Technology Support Specialist  Supported anything an end user would touch EX: PC’s, Tablets, Phones, Smart TVs, and Printers  Imaged, performed QC checks, and deployed systems • One month contract with Ford Motor Credit Company  Company-wide system refresh. Changed out 600+ systems (Desktops, Laptops, Docking Stations, and Peripherals) and transferred profiles during after work hours. • 6 month contract with Vanderbilt Hospital - Title: SR Technology Support Specialist  Supported anything an end user would touch EX: PC’s, Tablets, Phones, Smart TVs, and Printers  Imaged, performed QC checks, and deployed systems

  • Radius
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Support Engineer
      • May 2013 - Aug 2014

      Radius sells and delivers support services for imagery storage & reading software (E.G. MRIs, Mammograms, C.T. Scans) to the healthcare industry. • Successfully trained customers to perform Pacs Administrative functions within Ramsoft Software • Co-managed customer service ticketing system • Conducted monthly server maintenance to ensure server stability and prevent unexpected downtime • Delivered 24 -7 on call customer service (7 days per month) • Performed setup and troubleshooting for Nuance’s Dragon speech recognition software; integrated the Dragon software with Ramsoft Pacs System. Show less

Education

  • Middle Tennessee State University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2007 - 2012

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