Cloud Infrastructure Specialist

• Jul 2021 - Present

Partner Support Lead

• Sep 2019 - Jul 2021

Manage customer vmware environmentsMaintaining network connectivity and security within vSphere

Cloud Support Specialist

• Mar 2018 - Sep 2019

Manage backups for virtual and hardware serversMigrate customer servers into cloud or to other data centers

Security Analyst

• Aug 2016 - Mar 2018

Support enterprise customers that have hosted security with Windstream. Build VPNs, new policies and provide reports and suggestions for security to these customers. Resolve any issues that arise from hardware or software issues or configuration with the firewall. Predominantly work with Fortinet hardware and software.

Network Analyst

• Feb 2013 - Aug 2016

Supporting Enterprise customers in complex network setups such as MPLS, BGP, layer 2 and layer 3 connectivity, fiber and copper transport. Take escalations from management on more complex or longstanding issues that need full resolution. Promoted twice in my time working here.

English Teacher

• 2011 - 2012

Taught students grade 10-12 that wanted to attend college in an English Speaking country. Taught reading, writing and speaking. Taught students grade 10-12 that wanted to attend college in an English Speaking country. Taught reading, writing and speaking.

English Teacher

• Jun 2010 - Jun 2011

Taught children from 4 years old to 12 years old spoken English. Taught children from 4 years old to 12 years old spoken English.