Alan Hofman

Service Coordinator at Jobandtalent Group
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Contact Information
us****@****om
(386) 825-5501
Location
Warrington, England, United Kingdom, GB

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Experience

    • Human Resources Services
    • 1 - 100 Employee
    • Service Coordinator
      • Aug 2021 - Present

      - Scheduling workers' shifts or supervise they have been scheduled based on other branches' clientsdaily requirements Supervise or ensure all Rota, Holidays, and Absences processing is done correctly- Assist with the on-boarding and development of workers within the site- Being the internal contact point for the Accounts' Operation- Conduct weekly meetings with site managers/ recruiters for feedback on the operationsperformance (i.e. absence..)- Develop and maintain strong day to day working relationships with our clients and otherdepartment leaders in JT side: Marketing, Finance, Recruitment- Communicate and present information related to key performance metrics, program updates, andon-going program information to necessary parties, internal and external.- Follow up on complaints and lead investigations as directed- Evaluate operatives to enhance their performance, development and work product- Address performance issues and make recommendations for personnel actions- Liaise with team and the clients to start, looking at taking on more clients from different locations inthe coming months Gain an expertise knowledge about all of our tools and systems to be able toimplement them in current and new clients' operations- Be the link between clients and the team Weekly meetings/reports with clients to ensure they havevisibility and to gather feedback about the service provided- Be the link between the team and the marketing, payroll, and product team- Taking responsibility for the kind of service we offer to clients

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Site Manager
      • Aug 2020 - Aug 2021

      - Over-seeing the day-to-day running’s of the onsite operation- Managing the site to meet quality and compliance standards required and provide relevant reports in a timely manner.- Liaising with clients or the client’s representatives to update on progress and maintaining the quality of work dependent on each department’s needs.- Daily and regular communication via email and telephone with all client management levels- Attend client meetings, conference calls, and any other meetings requested by the client- Maintain an excellent level of communication with the client and build relationships- Adapting and reacting to the local market and surrounding factors while supporting the client’s business- Liaise with third party contractors- Planning daily shifts based on customer orders to assigned departments. - Managing staff in line with the company policies and procedures; such as recruitment, training, capability, discipline, talent development, and succession.- Preparing daily headcount reports. - Developing a daily database of payroll to the weekly/monthly/annual summary. Alan Hofman - Ensure my team members holiday accrual distributed whereby having zero effect on the operational needs- Implement reasonable structure within the team to allow for a productive working environment- Queries from temporary workers dealt with professionally and effectively- Ensuring the employees on-site comply with H&S regulations and all staff follow the policies and procedures through effective training.- Manage temporary workers under AWR regulations- Conducting any disciplinary hearings and/or investigations and Return to Work forms

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant / Account Coordinator
      • Nov 2019 - Jun 2020

      - Devising and maintaining office systems for a new branch.- Working closely with assigned clients and second-tier company’s managers and supervisors to and leads to determine needs and solving issues.- Conducting registration and preparing a personal database of the employee for DBS check.- Processing documents to Vetting and EC clearance.- Planning daily shifts based on customer orders to assigned departments.- Preparing daily headcount reports.- Preparing daily database of payroll to the weekly summary.- Handling complaints and concerns.

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant / Account Coordinator
      • Mar 2019 - Nov 2019

      Working closely with assigned clients managers and supervisors to and leads to determine needs.- Conducting registration, induction, and training of new personnel in the field of health & safetyand manual handling.- Handling complaints and concerns.- Maintaining an accurate and updated database of client informationsupporting account executives.- Planning daily shifts based on customer orders to assigned departments.- Cooperating and building relationships with customer representatives, managers, andsupervisors.- Managing the international team – 300+ people per shift on peak time.

    • International Recruitment Consultant
      • Feb 2018 - Dec 2018

      - Planning the recruitment strategy, taking into account the profile of the company and theexpectations of the employer.- Development of internal and external recruitment rules and procedur es.- Co-creating the profile of the candidate.- Creating and publishing recruitment ads.- Accepting candidates' documents and selecting them.- Conducting interviews with selected candidates.- Monitoring the labor market, searching for candidates on special portals like Linkedin.- Cooperation with temporary work agencies and personnel consulting companies.- Preparation of reports, opinions and recommendations.- Building relationships with company clients.- Preparing and maintaining a CV database.

    • United Kingdom
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Onsite Coordinator
      • Jun 2017 - Dec 2017

      - Management of international team.- Motivating them and supporting their activities.- Cooperation with customer representatives, managers and supervisors- Supervising employee productivity, checking KPIs and preparing daily reports with results for client.- Supporting the payroll department regarding HR and payroll issues. Solving broadly understoodproblems between employee-employer.- Keeping a register of notifications of non-compliance with health and safety rules, Conductinghealth and safety training for new employees.- Interrupting works and taking measures to avoid danger in case of risk for life or health of theworkers.- Preparing reports from audits and controlling: informing the superior and the employer, proposingof technical and organizational steps to avoid danger for the workers.- Taking part / involved / or responsible for / in the process of (accidents causes research anddefinition) (de finding causes of accidents at work and preparing of motions in connection with thecauses and circumstances of accidents and diseases connected with work, controlling of therealization of these motions.

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