Experience

Volunteers of America Northern California and Northern Nevada

• United States
• Individual and Family Services
• 1 - 100 Employee

• Job Developer, Veteran Services

  • Jul 2017 - Present

  • Coordinate career counseling, resume construction, job readiness training, development of interview skills, and other activities related to employment transition for clients. • Work directly with Supportive Services for Veteran Families(SSVF) Case Managers on behalf of clients receiving SSVF services that are need of employment. • Perform assessments highlighting personality/skill strengths. • Work with SSVF case managers, businesses, agencies and organizations to remove employment barriers, and resolve issues related to community integration and the independence of people with disabilities. • Make current employment leads available to Homeless Veterans Reintegration Program(HVRP) clients. • Monitor employment progress of clients who secure employment positions. • Disseminate information; provide outreach and training to potential employers about military veteran clients. • Ensure the delivery of services that are reflective of client empowerment and self-advocacy. • Maintain necessary documentation for HVRP client records. • Prepare required documentation and reports. • Provide feedback to Employment and Training Manager for improving the quality of service delivery Show less



XOJET Aviation

• United States
• Airlines and Aviation
• 200 - 300 Employee

• Crew Travel Coordinator

  • May 2016 - Jul 2017

  • Secure reservations for XOJET crews including air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies • Book travel for Sales and Executive teams as required • Book travel for crew training as directed by Training Dept. • Manage travel for flight attendants as required • Secure and manage block-inventory of hotel rooms • Maintain calendar of events in frequently visited XOJET cities to proactively secure crew accommodations in advance of potential sold-out situations • Coordinate with Aircraft and Crew Scheduling teams during severe weather • Interface with Agency of Record on billing and booking errors • Interface with XOJET Finance department on hotel/air/ground transport contracts • Work with other teams to improve existing, and create new, System Operation Control (SOC) processes to improve efficiency and product quality • Maintain XOJET culture across all SOC teams • Support and assist Sr. Director, SOC as directed Show less



AMN Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Travel Specialist

  • Oct 2014 - Jun 2015

  * Responsible for sourcing, coordinating and securing appropriate, cost-effective air & ground transportation solutions for AMN Healthcare Clinicians and Physicians; as well as to document selected travel completely and accurately in proprietary and non-proprietary systems in support of company business objectives. * Research & identify the most convenient air and car rental reservations for Clinicians and Physicians; fulfilling travel & budgeting requirements as dictated by the assignment parameters. * Conduct calls and builds rapport and trust with Clinicians and Physicians to understand and set appropriate travel and expectations within company guidelines and budgets and supporting a positive customer experience. * Communicates and/or arranges all necessary travel needs for assignment and extensions, including but not limited to airline, rental car, and any other required modes of transportation, as well as directions and maps. * Manages air and ground transportation spend by accurately entering cost data into systems. * Partners with Housing Accounts Payable to manage orders, invoices, etc. * Maintains customer-focused, professional communication and effective response-time with Clinicians, Physicians, Department team members/leaders, and Sales on an on-going basis regarding travel status, changes or recommendations. * Use business expertise and market knowledge to work with Sales/Recruiting to address requests, resolve complaints and issues on a service-oriented, timely basis. * Assists other TS team members during times of fluctuating workloads in order to meet department goals. Show less



Marine Corps Recruiting

• Armed Forces
• 700 & Above Employee

• • Mar 2012 - Jun 2014

   Provided administrative expertise and assistance to the Commanding Officer (executive level staff). Served as the Agency Program Coordinator for the Government Travel Charge Card Program with CitiBank managing and monitoring over 2700 accounts (13.5 million dollars). Was responsible for administrative, manpower and personnel matters for 120 individuals and assisting, managing and training seven subordinate commands in the same matters (a total of 2700+ individuals). Planned, executed and monitored ongoing analyses, evaluations and investigations with complex features requiring a fresh approach to resolve new problems. Assisted in the proper tracking and delegation of manpower/personnel requirements tasked by higher headquarters. Served as the Limited Duty and Physical Evaluation Board Coordinator. Managed the travel program, including authorizations and approving/disapproving travel vouchers.  Advised and supervised 5 individuals simultaneously, ensuring mission accomplishment within the Administrative section. Prepared and maintained data bases in Microsoft Excel and Access. Based on my extensive administrative knowledge and credibility earned, I often worked mostly without supervision. Show less

• • Jun 2008 - Mar 2012

   Served as the Agency Program Coordinator for the Government Travel Charge Card Program with Bank of America managing over 10,000 accounts (50 million dollars). Supervised and ensured processing and tracking of over 300+ general correspondence, official mail, awards, orders and directives, legal documents, and rosters. Supervised the maintenance of the Files and Directives System. Created and continued to update written job descriptions and training activities for office personnel to ensure proper professional development Managed the Marine Corps Electronic Administrative separations program. Planned and supervised the embarkation, redeployment, and displacement of equipment and personnel in the event of a unit displacement. Prepared and maintained data bases in Microsoft Excel and Access Created and maintained manuals for all office procedures and standards Advised a team of 7 individuals on various administrative functions and procedures while ensuring their continual professional development. Show less

• • Jul 2004 - Jun 2008

   Accurately processed over 1000 legal, postal, temporary additional duty travel, and general administrative matters while filling a position 3 levels above my pay grade. Ensured the successful administrative turnover of four unit detachments and directly supported 367 individuals. Maintained daily accountability of over 300 individuals in various locations. Ensured military personnel received accurate pay and entitlements based on a wide variety of scenarios in accordance with Marine Corps and Department of Defense policies. Managed the unit mail room.  Served as the legal administrative clerk, ensuring accurate and completion of legal correspondence. Show less



SMG(Mercede Benz Superdome/Smoothie King Arena

• Security

  • Jun 2009 - Feb 2012