Texas Licensed Realtor®

• Feb 2023 - Present

President of the Board (Volunteer)

• May 2016 - Present

Responsible for the day-to-day operations of the association comprised of 82 residents in a community with an average property value more than $450 thousand. Synchronized the efforts of the board, provided project statements of work, project budget projections, contract negotiations, communicated important information to the community and other board members, as well as coordinated and directed the actions of a management company. Responsible for the day-to-day operations of the association comprised of 82 residents in a community with an average property value more than $450 thousand. Synchronized the efforts of the board, provided project statements of work, project budget projections, contract negotiations, communicated important information to the community and other board members, as well as coordinated and directed the actions of a management company.

Lieutenant Colonel

• Sep 2017 - Present

Texas Licensed Realtor®

• Dec 2019 - Feb 2023

Assistant Director of General Services

• Jul 2019 - Sep 2019

Assists the Director with management of the operations and staff of the General Services Department consisting of Facilities, Fleet, and Purchasing for a municipality supporting approximately 140,000 residents. Manages compliance with City and departmental policies and procedures; provides contract and budget oversight; serves as the acting Director of General Services in the Directors absence. Manages personnel, budget, and other resources within the general service departments to achieve stated goals and objectives; defines responsibilities and prescribes reporting relationships; determines structuring of the various divisions to carry out the City’s mission and goals; sets priorities and allocates personnel, budget and resources to achieve the City’s vision. Assists with hiring, scheduling and evaluating employees; establishing and communicating performance and organization goals to staff for services and personnel; and enforcing ordinances related to specific areas of responsibility. Advises Director on the impact and operations by: preparing regular reports and presentations relating to City financial and/or operational matters; assists in preparing formal reports; provides statistical and analytical data; and provides internal reports to other departments and division heads. Manages maintenance, repair, renovation, and construction of City facilities; manages contractors, contracts and special projects. Monitors work sites safety requirements; manages energy management and hazardous materials programs. Reviews activity and performance reports; responds to citizen’s requests for service; confers with citizens and City officials; resolves conflicts; negotiates contracts with vendors and other parties; makes public presentations and serves as department representative in meetings. Meets regularly with staff to prioritize tasks, identify problems, and resolve workload and technical issues; mentors employees to correct performance deficiencies.

Professional Pilot at Envoy Airlines (E175)

• Jul 2017 - Jan 2018

Served as an Airline Transport Pilot and First Officer for an Air Carrier in a turbofan jet aircraft that weighed up to 85 thousand pounds, carried up to 76 passengers and had a crew of four. Served as company representative to the public, operated without technical supervision within the framework of current established regulations and policies, providing for the safe conduct of flights across the United States, Mexico, and Canada in all weather conditions. Served as an Airline Transport Pilot and First Officer for an Air Carrier in a turbofan jet aircraft that weighed up to 85 thousand pounds, carried up to 76 passengers and had a crew of four. Served as company representative to the public, operated without technical supervision within the framework of current established regulations and policies, providing for the safe conduct of flights across the United States, Mexico, and Canada in all weather conditions.

Chief, Sustainable Readiness Model Requirements Integration & Mission Planner

• Apr 2015 - Jul 2017

Served as the lead officer for Force Generation and data management for III Corps. Developed support plans and assisted with managing, directing, coordinating, and communicating personnel, training, and equipment requirements for 50 thousand plus Soldiers. Provide superior customer service through tactful, honest, objective focused responses, written correspondence, and professional presentations to a diverse audience. Developed more than a dozen action plans, reviewed and recommended processes related to critical issues, initiatives, new policies and changes to existing policies for over 150K internal employees, government contractors and civilians saving the Federal Government 100’s of man hours.  Demonstrated a continuous effort to improve operations and seamless customer service to inside and outside government agencies, including plans for future services and budgetary requirements by continuously assessing the business processes in place and collaborating across executive levels to produce and improve no less than 6 internal processes.  Served as the primary liaison to interact with other governmental agencies and organizations in order to promote exceptional customer service and improving both internal and external communications processes. Collaborated on a daily basis with officials from other governmental agencies and executive department heads to develop and implement a unit and an individual tracking and management system that has become the standard for the organization.  Presented more than twenty complex reports and business correspondence, including graphs and charts providing technical information clearly and logically in a manner that is easily understood by senior leadership and various other diverse audiences.  Cultivated cooperative partnerships with other officials and department heads in seventeen government organizations in order to provide infrastructure, and needs assessments to monitor and improve overall customer service.

Chief Executive Officer / Chief of Staff

• Oct 2013 - Apr 2015

Served as the key staff integrator and senior full-time leader responsible for the development of service excellence program goals, objectives, and programs in the areas of training, safety, medical readiness, information security, public relations, budgeting for an organization comprised of over 2800 Soldiers, Civilian employees, and their families geographically dispersed across seventeen locations and thirteen states.Planned, directed and reviewed the management oversight for multiple departments, through ten department directors and 130 employees supporting over 2800 personnel geographically dispersed across seventeen locations in thirteen states.  Provided the tools, framework, resources, and change strategies to other leaders and staff by serving as a role model, mentor, and coach effectively driving improvement.  Provided oversight of a $38M operational budget ensuring compliance with applicable laws, policies, and directives, and when necessary, report and investigate potential violations, and recommend appropriate personnel actions.  Served as the primary hiring and firing recommendation authority, performance management counselor, policy adherence advisor, and representative addressing grievance matters for more than 130 employees.  Oversaw the development of performance measures for functional areas to ensure alignment with short and long range goals and objectives for ten departments and 130 personnel, both within the assigned functional areas, and as a leader and member of the Executive Management Team.  Collaboratively interacted with appointed officials, department heads, and officials from other governmental agencies to develop and publish “Best Practices” information papers as a forcing mechanism to implement policy and procedure improvement for the employment of Federal forces as a result of lessons learned during the 2012 Hurricane Sandy response in New York and New Jersey. 

Director of Operations, Plans, and Training

• Mar 2012 - Oct 2013

Served as the lead agent responsible for the development of operations, plans and training program goals, objectives, and programs in the areas of training, safety, and budgeting for an organization comprised of over 2800 Soldiers, Civilian employees, and their families geographically dispersed across seventeen locations and thirteen states.Planned, directed and reviewed the management oversight for multiple departments, through five department directors and 50 employees supporting over 2800 personnel geographically dispersed across seventeen locations in thirteen states. Demonstrated a continuous effort improve operations and provide seamless customer service by developing systems to constantly evaluate and improve staff functions, synchronize efforts at all levels and meet goals while improving inefficiencies in budgetary requirements and plans for the future.Collaboratively interacted with appointed officials, department heads, and officials from other governmental agencies to develop and implement policies and procedures to for the employment of Federal military forces as part of the 2012 Hurricane Sandy response in New York and New Jersey. Supervised, forecasted, allocated, and tracked expenditures related to the $38.5M operating budget by collecting and analyze data in order to streamline training initiatives through the employment of science and technology and ensure compliance with Federal, State, and Local policies, and directives from the higher headquarters.  Cultivated cooperative partnerships and collaborated with other elected and appointed officials and department heads, within the organization, outside public and private organizations to provide infrastructure, and conduct needs assessments to monitor essential to the Federal Response effort to the people of New York and New Jersey during Hurricane Sandy.

Chief Executive Officer / Chief of Staff

• Mar 2009 - Mar 2012

Served as the key staff integrator and senior full-time leader responsible for the development of service excellence program goals, objectives, and programs in the areas of training, safety, medical readiness, information security, public relations, budgeting for an organization comprised of over 450 Soldiers, Civilian employees, and their families.Developed, reviewed and directed approximately 400 actions related to critical operational issues, initiatives, new policies and changes to existing policies for the organization resulting in improved efficiencies in forecasting the budgetary requirements to train and sustain more than 450 employees.  Planned, directed and reviewed the management oversight for multiple departments, through eight department directors and 30 employees supporting over 450 personnel resulting in course change for the organization which significantly increased productivity and morale.Oversaw the development of and counseling of performance measures for functional areas to ensure alignment with short and long range goals and objectives for eight departments and 450 personnel, both within the assigned functional areas, and as a leader and member of the Executive Management Team.  Cultivated cooperative partnerships and collaborated with appointed officials and department heads, within the organization, outside public and private organizations to provide infrastructure, and conduct needs assessments to monitor essential the management of renovation plans for a new facility required to house growing organization needs.Provide oversight to the facilities maintenance contracts. Serve on design board for new facility construction.Negotiated the operational requirements which were eventually applied to the design of the new facilities.Planned and executed the medical readiness exercises for more than 420 personnel resulting in a less 2% loss due to medical issues during the deployment.

Executive Officer / Recruiting Operations Officer

• Apr 2006 - Mar 2009

Exercised a comprehensive range of supervisory authorities and responsibilities over 7 subordinate professional personnel to provide safe, efficient, and effective operations of the organization within resource allocations made by higher echelons of management. Developed, reviewed and recommended four actions related to critical issues, initiatives, new policies and changes to existing policies resulting in a 300% increase in program applications over a three state area. Provided planning, directing and reviewing the management oversight for three departments through departments through the daily supervision of 7 employees and 57 Army Cadets.Oversaw the development of performance measures for three functional areas to ensure alignment with short and long range goals and objectives, both within the assigned functional areas, and as a member of the Executive Management Team leading to an 80% increase in retention program rates. Interacted on a daily basis with the public, other governmental agencies, organizations (both for-profit and not for-profit), and other concerns citizens resulting in being selected to speak and make presentations at the local Rotary International meetings and being named as an Honorary Member of Rotary International. Collaborated with local elected and appointed officials, department heads, and other university officials to secure the resources necessary to increase the resources provided by the university to the organization by more than $100 thousand, full integration with both the university recruiting and the athletic recruiting programs and an increase in scholarship cadet enrollment by 93% (15 to 29 cadets). Managed the organization’s Recruiting and Operating budget of $300 thousand while accurately accounting for all expenditures and ensuring compliance with Federal, State, and Local codes, county policies, and directives from U.S. Army Cadet Command.

Brigade Comptroller / Assistant Operations Officer

• Jun 2004 - Apr 2006

Developed, reviewed and recommended two actions related to critical issues, initiatives, new policies and changes to existing policies which resulting in more efficient processes for tracking and managing personnel travel and expenses. Planned, directed and reviewed the management oversight for multiple departments, through department directors and key stake holders as the lead project officer and organization administrator for the implementation of the Defense Travel System (DTS) (the DOD web based system for official travel authorization/reimbursement). Oversaw the development of performance measures for three functional areas to ensure alignment with short and long range goals and objectives, both within the assigned functional areas, and as a member of the Executive Management Team which lead to full implementation of the organization more than 60 days ahead of schedule. Demonstrated a continuous effort to improve operations and provide seamless customer service, including plans for future services and budgetary requirements by implementing and enforcing processing timelines resulting in a decrease in employee reimbursement times for authorized travel from greater than 30 days to less than seven days. Managed the organization’s operating budget of $1.8M ensuring compliance with Federal, State, and Local codes, department policies, and U.S. Army directives and increasing efficiencies across the board. Presented weekly technical and financial reports clearly, logically, and in a manner that could be easily understood by both the Executive Staff and various other diverse audiences. Collaborated on a regular basis with local policy makers to ensure consistency of plans and projections with local standards, Department of the Army mandates, and subordinate organization expectations in order to select multiple facilities, define requirements, and negotiate contracts for facility use and maintenance.

Commander / Facility Director / Unit Trainer

• Jun 2001 - Jun 2004

Directly supervised the complex technical, administrative, and professional operations of an Army airfield as an element of a Major Range and Test Facility (MRTF) as establishing a new operation and facility. Coordinated with the airfield facility and managed work to provide complex technical and professional services directly affecting the multi-mission test and training activities of all of ATC, its customers, several tenant activities at APG, and related joint service entities. Responsible for the overall operation of the ASF. Standardized methods and procedures of flight instruction and proficiency testing. Responsible for planning and supervising an extensive and comprehensive flying training and safety program. Developed Standard Operating Procedures to ensure proper utilization of aircraft Trained aviators in advanced flight techniques such as tactical operations in a Desert/Mountain environment and use of the Heads up display under Night Vision Goggles and in low light, high dust environments. Conducted Maintenance Operational Checks (MOC) and served as a co-pilot during Maintenance Test Flights. Responsibilities included ensuring aircrew and aircraft readiness to include necessary inspections, compliance with current flight regulations, flight standardization procedures, ground safety regulations, and the formulation and execution of standard operating procedures which include pre-accident, hurricane or severe weather evacuation, search and rescue and disaster plans. Served as the local hiring authority, firing authority, performance management, and representing the government as the primary site Contracting Officer’s Representative and the Government Flight Representative for aviation maintenance and contract operations. Collaborated, coordinated, negotiated, and obtained all federal, state, and local regulatory land-use approvals for Army Reserve Rotary wing assets in the Southwestern United States.

Credit Analyst / Buyer

• Nov 1996 - Feb 1998

• Served as direct Liaison and Credit Buyer for over 40 Automobile Dealers in the Southeastern United States. • Conducted routine budget analysis to determine credit worthiness for individuals, DBA Entities, and Corporations. • Established credit limits for all dealership credit applicants utilizing standardized procedures and ensuring regulatory and legal compliance. • Served as direct Liaison and Credit Buyer for over 40 Automobile Dealers in the Southeastern United States. • Conducted routine budget analysis to determine credit worthiness for individuals, DBA Entities, and Corporations. • Established credit limits for all dealership credit applicants utilizing standardized procedures and ensuring regulatory and legal compliance.

Credit Analyst / Buyer

• Feb 1993 - Sep 1996

• Served as direct Liaison and Credit Buyer for over 25 Automobile Dealers in Texas, Louisiana, Oklahoma, Arkansas, and Mississippi. • Conducted routine budget analysis to determine credit worthiness for individuals, DBA Entities, and Corporations. • Conducted Collection and skip tracing activities on delinquent accounts. • Established credit limits for all dealership credit applicants utilizing standardized procedures and ensuring regulatory and legal compliance. • Conducted floor plan audits • Conducted sales calls in an effort to attain new dealership floor plan financing business.