Experience

VESOS Solutions Ltd

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Director

  • Jun 2022 - Present

  eCall data services eCall data services



Centras Associates Ltd

• United Kingdom
• IT Services and IT Consulting

• Principal Consultant

  • Jan 2010 - Present

  Centras Associates Ltd is a consultancy company providing IT management, business analysis and training consultancy services. Centras specialises in the transport sector, and has developed designs and business opportunities in the fields of ITS, eCall and C-ITS. Our services include control centres, emergency services and road transportation. Centras is a member of the UK-ITS Group. Centras Associates Ltd is a consultancy company providing IT management, business analysis and training consultancy services. Centras specialises in the transport sector, and has developed designs and business opportunities in the fields of ITS, eCall and C-ITS. Our services include control centres, emergency services and road transportation. Centras is a member of the UK-ITS Group.



Kapsch TrafficCom AG

• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Nov 2016 - Present

  Operational business analyst for the Highways England CHARM project, delivering design and configuration for the new Active Traffic Management System. Managed the design and configuration workstream, facilitating and running design workshops, and controlling scope against requirements. Bringing together operational users and technical teams to create solutions to best meet the business needs. Acting as operational design authority for Kapsch. Also supported Rijkwaterstaat (Netherlands) on a sister project.



National Highways

• United States
• Government Administration
• 700 & Above Employee

• Training and Embedment Lead

  • Mar 2015 - Mar 2017

  Training and Embedment Lead for the Highways England asset management change programme. This involved working with the solution suppliers, many stakeholder organisations both within Highways and in their Supply Chain. The programme is complex with multiple simultaneous workstreams, requiring prioritisation and effective team management. Built a training support function, implemented training design standards, led the analysis and design teams, and established ongoing support to the end users. In addition, provided support throughout the programme, including developing operational procedures, communications planning, as well as designing and delivering courses. Provided training assurance for the CHARM programme.



Landmark Information Group

• United Kingdom
• Information Technology & Services
• 200 - 300 Employee

• Development Manager

  • Dec 2014 - Feb 2015

  Development Manager for two teams in a complex legacy mortgage application through a period of change. There were many steep challenges to manage and overcome, including staff morale, team issues, company reorganisation and legacy system barriers. Teams refocused through appraisals and objectives setting in line with new aims. Re-established best practice in change management and development process, rebuild inter-team working, and introduced a number of process improvements to resolve long-standing issues.



SFW Ltd

• Woking

• Principal Project Manager / Case Management Practice Manager

  • Aug 2012 - Oct 2014

  Project managed a 2-year development project for a government agency client, with six sub-projects. With a fixed legislative deadline, the project had a multi-million budget and a team of 20 people. The project was delivered on time, to quality and cost. The core of the development was done in India. The success of this offshore team was through strong relationships, technical processes, and development infrastructure including continual integration environments and automatic test scripts. These processes were developed from new both offshore and in the UK, requiring leadership to embed new ways of working. Also founded the Case Management Practice and built up the sales pipeline, the team and capabilities to deliver compelling solutions. These include Cloud based SaaS offerings, IL2 and IL3 infrastructure installations, OOB implementations and product customisation. The practice won the first large CRM project. Received the Company Award for commitment to quality.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Business Project Manager

  • Feb 2011 - Mar 2012

  Project managing business aspects of an Oracle web security platform, plus various other small e-commerce projects. Project managing business aspects of an Oracle web security platform, plus various other small e-commerce projects.



National Highways

• United States
• Government Administration
• 700 & Above Employee

• Consultant

  • Apr 2010 - Feb 2011

  Responsible for designing and planning the training programme for the Hindhead Tunnel control centre in the run up to its opening. The training programme included operating procedures, IT skills and the integration of the two; a key success factor. Conducted the training needs analysis for the control centre staff. The safety critical environment required a high level of quality and responsibility. The training programme contained a number of training solutions, including knowledge learning, hands-on IT skills, procedural training with IT integration, in-job reflection and evidence gathering, and full scenario training using the actual Tunnel facilities.

• Business analyst

  • May 2010 - Jul 2010

  Built a business case to justify further investment in road furniture. Designed and delivered the analysis methodology, using stakeholder and business consultation, operational data mining and data analysis.



QinetiQ

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Consultant

  • Apr 2004 - May 2010

  Project assurance consultancy to technical projects including business reviews, process design, test plan design and execution Training programme design and delivery for national control centre foundation courses. Ongoing development of foundation training in line with technology changes, processes and lessons learned. Training systems management. Project assurance consultancy to technical projects including business reviews, process design, test plan design and execution Training programme design and delivery for national control centre foundation courses. Ongoing development of foundation training in line with technology changes, processes and lessons learned. Training systems management.



Northgate Information Solutions

• IT Services and IT Consulting
• 200 - 300 Employee

• Technical Services Manager

  • Mar 2004 - Sep 2004

  Technical Services Manager for Devon and Cornwall Constabulary, managing 17-strong technical team. Technical Services Manager for Devon and Cornwall Constabulary, managing 17-strong technical team.



Transport for London

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Programme Office Manager

  • Mar 2003 - Sep 2003

  Implemented Programme and Projects Support Office Implemented Programme and Projects Support Office



Enspire IT

• Reading, United Kingdom

• Project Manager

  • Nov 2001 - Sep 2002

  Project management of internet software development projects Project management of internet software development projects



Horizon Open Systems

• London, United Kingdom

• IT Project Manager

  • May 2000 - Oct 2001

  Project management of internet infrastructure projects, including £3 million internet portal platform for High Street retail bank. Project management of internet infrastructure projects, including £3 million internet portal platform for High Street retail bank.



Northgate Information Solutions

• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Consultant

  • Jan 1998 - Apr 2000

  Training design and delivery for Police IT training. Built and led business consultancy practice for Police products.

• Senior Training Consultant

  • Oct 1993 - Dec 1997

  • Training consultancy, development and delivery for operational Police applications (Custody, Command and Control, Crime Recording, PNC)• Team Leading of Police Training Team (NSPIS application)As part of the Police IT Training Team at Devon and Cornwall Constabulary, I gained a wide knowledge of Police applications and operational procedures including Command and Control, Custody, Crime Recording, and Case Preparation. I built and led the Police training team for the first NSPIS application (Fixed Penalty notices). I developed training courses and created training databases to expand the education services.



Tessella

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Sep 1989 - Aug 1992

  Technical consultancy and administration for Rank Xerox mainframes Technical consultancy and administration for Rank Xerox mainframes