Alan Chi
Senior Product Manager at H1- Claim this Profile
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Experience
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H1
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United States
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Software Development
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300 - 400 Employee
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Senior Product Manager
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May 2023 - Present
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Convoy Inc
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United States
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Product Manager, Convoy Boost
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Aug 2021 - Feb 2023
Launched and built products for “Convoy Boost”, Convoy’s startup-within-a-startup giving third party brokerages the ability to leverage Convoy’s technology and trucking capacity. Defined and executed overall business strategy for a cross-functional team of engineers, designers, sales executives, product managers, and program managers.
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Product Manager, Product Operations
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Aug 2020 - Aug 2021
Led business operations for Product and Data Science teams to develop and improve organizational excellence. Partnered closely with executives and senior-level leaders to drive employee engagement and retention.
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Business Analyst, People Analytics
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Sep 2019 - Aug 2020
Developed analytics and data products for end-to-end employee experience including recruiting, pay equity, engagement, and talent management.
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La Vie Counseling Center
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Mental Health Care
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1 - 100 Employee
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Marriage And Family Therapist
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Apr 2018 - Jun 2019
From 2017-2019, I took a 2 year hiatus from working in the technology industry to pursue a Master’s degree in clinical psychology. Accrued over 300 clinical hours providing outpatient therapy treatment for adults, children, couples, and families with mental health issues. From 2017-2019, I took a 2 year hiatus from working in the technology industry to pursue a Master’s degree in clinical psychology. Accrued over 300 clinical hours providing outpatient therapy treatment for adults, children, couples, and families with mental health issues.
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Groupon
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United States
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Technology, Information and Internet
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700 & Above Employee
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Data Analyst, Push Marketing
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Sep 2016 - Aug 2018
Oversaw data analytics for the Push Notifications Marketing team. Developed data insight tools and created business strategies to maximize user app engagement and mitigate customer attrition. Oversaw data analytics for the Push Notifications Marketing team. Developed data insight tools and created business strategies to maximize user app engagement and mitigate customer attrition.
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Concur
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United Kingdom
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Insurance
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Data Analyst, Talent Acquisition
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Jul 2015 - Aug 2016
Responsible for collecting and analyzing recruitment data to identify trends, measure recruiter performance, and provide insights to key stakeholders. Utilized tools such as Excel, SQL, and Tableau to create reports and dashboards that informed recruiting decision-making and measured progress towards company's hiring goals. Responsible for collecting and analyzing recruitment data to identify trends, measure recruiter performance, and provide insights to key stakeholders. Utilized tools such as Excel, SQL, and Tableau to create reports and dashboards that informed recruiting decision-making and measured progress towards company's hiring goals.
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Tableau Software
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France
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IT System Custom Software Development
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1 - 100 Employee
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Technical Support Engineer, Product Support
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Jul 2013 - Jul 2015
Provided customer support and technical assistance to clients experiencing issues with Tableau's data visualization software suite. Utilized technical expertise to troubleshoot problems, identify root causes, and provide solutions to clients through various communication channels such as phone, email, and chat. Provided customer support and technical assistance to clients experiencing issues with Tableau's data visualization software suite. Utilized technical expertise to troubleshoot problems, identify root causes, and provide solutions to clients through various communication channels such as phone, email, and chat.
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Education
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Fuller Theological Seminary
Master of Science - MS, Marriage and Family Therapy/Counseling -
University of Washington
Bachelor of Science (B.S.), Informatics