Experience

The Rimrock Resort Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Chief Steward

  • May 2021 - Present



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Chief Steward

  • May 2015 - Jun 2020

  As Chief Steward, I was the department head for a Stewarding team of 60+ colleagues and 7 leaders. In this role, I managed and maintained cleanliness standards and operational equipment needs for the Hotel’s expansive Food and Beverage operations. I was responsible for ensuring the simultaneous execution of many time sensitive tasks, regularly communicating with the many leaders and colleagues of our Hotel to ensure effective support of my team where needed. While managing the operations of my team, I would personally lead daily training of chemical use and related safety compliance. I was also responsible for planning and executing large scale operational and capital procurement, forecasting and providing commentary on monthly labour budgets, creating and maintaining detailed inventories and executing my own training programs, among many other tasks. Show less

• Assistant Chief Steward

  • Sep 2013 - May 2015

  As Assistant Chief Steward, I worked closely with the service and culinary teams of F&B; liaising the targeted support of Stewarding to offer a world class experience to our guests. While responsible for our large colleague schedule, Alberta Food Safety adherence and standing on multiple Hotel committees, I also innovated and executed our internal recognition and training processes. During this time, I proudly championed positive, engaging communication with our colleagues and leaders at shift briefings and departmental meetings; gaining experience with performance management and conflict resolution along the way. Show less

• Assistant Banquet Manager

  • May 2012 - Aug 2013

  In this role, I led our team of 50 servers and 6 supervisors in a multi-million dollar Banquet Operation. Often tending to several banquet functions simultaneously, I gained invaluable experience with Food and Beverage service. This role often required me to take on many time sensitive tasks at once, while maintaining a positive and engaging attitude. This role fostered my love for working with people. While executing events, I was also responsible for managerial tasks such as placing liquor and food orders, balancing and maintaining inventories, developing colleague training practices and supporting recruitment, among others. Show less

• Banquet Set-Up Manager

  • Jun 2010 - May 2012

  In this capacity, I was responsible for the entirety of the Banquet operation’s Houseperson team. I regularly worked directly with client event planners to ensure all Banquet space was prepared and maintained to an exceptional standard during their stay. Creating several Banquet standards that remain today, I took complete ownership for the vision of Banquet Set-up in our hotel. Leading our team of 10 colleagues and 2 supervisors, my duties included scheduling, performance management, forecasting & productivity maintenance, Colleague Engagement Survey action planning / execution, and monitoring and communicating JD Power analytics. The myriad experiences gained from this job have shaped me as a leader who supports his team and builds loyalty from his colleagues as a result Show less



Xindu No.1 Middle School

• Xindu, Sichuan, China

• English Second Language Teacher

  • Dec 2009 - May 2010

  As an ESL teacher, I taught English as a second language to classes of 30+ children in grades 2-5. In this role, I created and executed a fun, educational curriculum with a focus on verbal communication. I used games, songs, books, role playing and different media resources to foster an engaging learning environment. This experience taught me the importance of understanding people as individuals in the learning and communication processes. As an ESL teacher, I taught English as a second language to classes of 30+ children in grades 2-5. In this role, I created and executed a fun, educational curriculum with a focus on verbal communication. I used games, songs, books, role playing and different media resources to foster an engaging learning environment. This experience taught me the importance of understanding people as individuals in the learning and communication processes.



POINTTS™ The Traffic Ticket Specialists.

• Canada
• Legal Services
• 1 - 100 Employee

• Paralegal - Court Agent

  • Jul 2006 - Jun 2007

  Upon completion of my paralegal diploma, I worked as a freelance contracted court agent, representing defendants in Provincial Offences Court. After proving my capability negotiating plea bargains and conducting trials for defendants in court, I was hired to work fulltime in this capacity for Pointts; the traffic ticket specialists. I gained further exposure to the criminal justice system in this role by representing hundreds of different clients in Provincial Offences Courts from Trenton to Brockville. Show less