Alan Burgess

Realtor at Exit Realty Central
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Contact Information
us****@****om
(386) 825-5501
Location
Harrisonburg, Virginia, United States, US

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Wenxiao(Yvette) Niu

I had pleasure to work with Alan for the same group project 'Winery In the VA'. He is a very patient and easy-going guy who always smiles. He is very hard-working and always finish task on time. Alan always takes his responsibility and help other group members. It is very glad to work with him.

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Credentials

  • Cvent Supplier Network Certification
    Cvent
    Apr, 2017
    - Oct, 2024
  • ServeSafe Food Handler Certification
    -
  • TIPS Alcohol Certification
    -

Experience

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Realtor
      • Jun 2019 - Present

      • Assist Clients in their buying, selling, and renting real estate needs. • Be up to date on all market and real estate trends. • Establish lasting relationships with clients to initiate referral leads and continuing business. • Maintain business pipeline through marketing and networking outreach. • Stay up to date on current real estate laws and policies through continuing education. • Assist Clients in their buying, selling, and renting real estate needs. • Be up to date on all market and real estate trends. • Establish lasting relationships with clients to initiate referral leads and continuing business. • Maintain business pipeline through marketing and networking outreach. • Stay up to date on current real estate laws and policies through continuing education.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Business Development
      • Nov 2018 - Nov 2019

      • Managed CRM of leads and opportunities. • Search for and reach out to potential new opportunities. • Brief potential clients and schedule meetings with executives. • Qualify and prioritize outstanding leads and opportunities. • Execute business expense reports and other administrative tasks. • Managed CRM of leads and opportunities. • Search for and reach out to potential new opportunities. • Brief potential clients and schedule meetings with executives. • Qualify and prioritize outstanding leads and opportunities. • Execute business expense reports and other administrative tasks.

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Food and Beverage Manager
      • May 2018 - Oct 2018

      • Supervised 11-member team of servers, bartenders, server assistants, and hostesses between two outlets: Tomasso, an Italian themed restaurant, and the Turtle Point Bar and Grill, and resort-casual eatery. (400+ covers) • Liaised between front of house and back of house staff with the Head Chef. • Led daily “Line-up” meetings informing staff of menu changes, arriving VIPs or reservations with special dietary needs, and updates of other outlets. • Managed bank and inventory database as well as beer, wine, and liquor orders. • Responsible for responding to guest complaints and inquiries. • Involved in the onboarding and training process of new employees. • Submitted daily end-of-shift reports detailing statistics for that day as well as any notes of interest. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Intern
      • May 2017 - Aug 2017

      • Managed 10-member team consisting of servers, bartenders, room service attendants, and hostesses. • Liaison between the chefs and servers. • Attended both daily, weekly, and specific executive meetings. • Redesigned and improved room service processes, significantly increasing customer satisfaction and profit. • Managed 10-member team consisting of servers, bartenders, room service attendants, and hostesses. • Liaison between the chefs and servers. • Attended both daily, weekly, and specific executive meetings. • Redesigned and improved room service processes, significantly increasing customer satisfaction and profit.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Server / Exposition
      • May 2016 - Aug 2016

      • Provided dedicated services to members through the establishment of personized relationships. • Provided dedicated services to members through the establishment of personized relationships.

    • United States
    • Hospitality
    • Extern
      • Jan 2016 - May 2016

      • Worked in challenging settings and environments while gaining hands-on experience in customer service. • Worked in challenging settings and environments while gaining hands-on experience in customer service.

    • Tennis Maintenance / Pro Shop
      • May 2014 - Aug 2014

      • Maintained 4 indoor and 10 clay outdoor tennis courts and grounds. • Established relationships with customers to go beyond expectations. • Maintained 4 indoor and 10 clay outdoor tennis courts and grounds. • Established relationships with customers to go beyond expectations.

    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Starbucks Clerk
      • May 2013 - Aug 2013

      Provided excellent customer service while under rushed situations. Cross-trained also as cashier. Provided excellent customer service while under rushed situations. Cross-trained also as cashier.

Education

  • James Madison University
    Bachelor’s Degree, Hospitality Administration/Management
    2012 - 2017
  • East Carolina University

Community

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