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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • RRH Program Coordinator
      • Jul 2022 - Present

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Housing Case Manager
      • Nov 2018 - Jul 2022

      Assists supportive housing clients to maintain their housing and increase their self-sufficiency though linkages to resources and the attainment of established goals. In addition to maintaining a caseload, assists management with all audits and the activities of case managers providing assistance, training and guidance. Assists supportive housing clients to maintain their housing and increase their self-sufficiency though linkages to resources and the attainment of established goals. In addition to maintaining a caseload, assists management with all audits and the activities of case managers providing assistance, training and guidance.

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Mental Health Specialist
      • May 2016 - Nov 2018

      Assist with head to toe assessments and proper clinical documentation. Maintain all patient health data and records, run Therapeutic CBT group sessions, maintain a safe and therapeutic milieu including crisis intervention and Q15 observation rounds while working within the ethical boundaries of the field. Provide crisis intervention services to patients who are a danger to themselves or others. CPI and CPR Certified. Assist with head to toe assessments and proper clinical documentation. Maintain all patient health data and records, run Therapeutic CBT group sessions, maintain a safe and therapeutic milieu including crisis intervention and Q15 observation rounds while working within the ethical boundaries of the field. Provide crisis intervention services to patients who are a danger to themselves or others. CPI and CPR Certified.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Career Clerk
      • Nov 2012 - May 2016

      •Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. •Register, certify and insure letters and parcels. •Sell and collect payment for products such as stamps, prepaid mail envelopes and money orders. •Record and balance daily transactions and keep money drawers in order. •Sort incoming and outgoing mail by hand, as well as by operating electronic mail-sorting and scanning devices. •Respond to complaints regarding delivery problems, theft and lost or damaged mail. •Assist with the issuance of United States Passports.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Merchandiser
      • Aug 2007 - Mar 2010

      Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Proactively communicate route status with associates. Identify, track and resolve route issues. Assist in the training and development of new employee’s Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Proactively communicate route status with associates. Identify, track and resolve route issues. Assist in the training and development of new employee’s

    • Loan Officer
      • Aug 2003 - May 2005

      Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loan. Work with clients to identify their financial goals and to find ways of reaching those goals. Handle customer complaints and take appropriate action to resolve them. Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loan. Work with clients to identify their financial goals and to find ways of reaching those goals. Handle customer complaints and take appropriate action to resolve them.

    • cashier/ usher
      • Sep 2001 - Aug 2003

      Performed rounds to secure premises and find maintenance issues. Maintain order and ensure adherence to safety rules. Examine tickets or passes to verify authenticity, using criteria such as color and date issued. Provided customer service to patrons of the building complex. Checked and maintained identification records of all guest entering the dormitories. Performed rounds to secure premises and find maintenance issues. Maintain order and ensure adherence to safety rules. Examine tickets or passes to verify authenticity, using criteria such as color and date issued. Provided customer service to patrons of the building complex. Checked and maintained identification records of all guest entering the dormitories.

Education

  • Governors State University
    Bachelor of Arts (BA), Psychology
    2008 - 2010
  • University of Illinois Chicago
    Psychology
    2005 - 2007
  • South Suburban College
    AA, Psychology
    2002 - 2004

Community

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