Experience

Comsec Security Systems ltd.

• Tanzania
• Security and Investigations
• 1 - 100 Employee

• Assistant Software Engineer / Technical support Engineer

  • Nov 2016 - Present

  Working on different security systems • CCTV cameras system, Intruder alarms system (GSM dialer system), Access control system, video intercom system, Public Addressing system, Fire alarms system, Boom Gates system etc. • Installation of different security devices • Troubleshooting network device, maintenance and repair different parts of security system devices • Installation and managing different security software’s e.g. iVMS, Zk etc. • configuration of different security systems such as CCTV Cameras, Intrusion Alarms(GSM dialer system), Access controls systems, Time & Attendance management system, Public Addressing system etc. • Doing testing and research of devices before going to site. • Doing Hand-over. Show less



Rwegu Africa company Ltd.

• Tanzania , Dar es salaam

• Technical Support services

  • Mar 2016 - Oct 2016

  Working on different ICT technical services • Installing and configuring computer hardware, operating systems and applications • Conducting electrical safety checks on computer equipment • Monitoring and proactively maintaining computer systems and networks • Replacing parts as required • Troubleshooting system and network problems and diagnosing and solving hardware or software faults • Monitoring Help Desk tickets and resolving user issues • Responding within agreed time limits to call-outs • Working continuously on a task until completion (or referral to third parties, if appropriate) • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues • Rapidly establishing a good working relationship with colleagues, customers and other professionals, such as software developers • Setting up new users' accounts and profiles and dealing with password issues • Providing support, including procedural documentation and relevant reports • Following diagrams and written instructions to repair a fault or set up a system • Supporting the roll-out of new applications or updates • Testing and evaluating new technology • Maintaining documentation and hardware/software registers Show less



TestLimit

• Tanzania, dar es salaam

• IT Technical Support

  • Apr 2015 - Feb 2016

  Working different ICT activities -install and configure computer hardware operating systems and applications -monitor and maintain computer systems and networks -talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues -troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required -provide support, including procedural documentation and relevant reports -follow diagrams and written instructions to repair a fault or set up a system -support the roll-out of new applications -set up new users' accounts and profiles and deal with password issues -respond within agreed time limits to call-outs -work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time -rapidly establish a good working relationship with customers and other professionals, such as software developers -test and evaluate new technology -conduct electrical safety checks on computer equipment. Show less



Zoom polytechnic collage

• Tanzania , Dar es salaam

• IT Technician

  • Dec 2013 - Oct 2014

  Working on different ICT activites -Keep systems up-to-date through operating systems upgrades. -Monitor networking equipment and servers. -Assist with the design, implementation, and ongoing support of new software and features. -Monitor web performance, network availability, and security. -Oversee troubleshooting for system errors. -Provide helpdesk support for network issues. -Provide technical support either by phone, remote access or site visits as needed. -Respond to IT issues; hardware maintenance, software, networking, etc. -Evaluate connectivity issues, equipment, and software. -Modify configurations, utilities, software, etc. -Set up equipment for new users. -Install, test, and monitor servers, firewalls, and new software. -Perform data backups. -Install and update network system improvements as needed. -Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more. Show less