Alam Ahmed
Executive, IT & Support at ADDIE Soft Ltd.- Claim this Profile
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Bio
Experience
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ADDIE Soft Ltd.
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IT Services and IT Consulting
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1 - 100 Employee
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Executive, IT & Support
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May 2012 - Present
01.Maintenance and Troubleshooting of Hardware, Installation and performance tuning of Software packages on Windows. 02.Installation ,configuration of MS-SQ L Database ,Visual Studio application and all others business application of Addie Soft Ltd. 03.Involve in System Networking and security implementation inclusive of Planning Installation and Technical Documentation both and client& Office. 04.Tier 2 IT help desk support to the Valuable clients of the Company. 05.Provide User Training during the Implementation of Software. 06.Prepare Documentation ,User Guide and tutorial as per the instruction of the Development Team During Software Development. 07.Collection & analyzing the projects business requirements and Transferring the same Knowledge to Developments Team. 08.Communication Effectively with External Clients and Internal Team to deliver products functional requirements like Screen .Interface and GUI Design. Show less
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softlink systems ltd
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Bangladesh
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IT Services and IT Consulting
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1 - 100 Employee
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Service Engineer
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Oct 2011 - Apr 2012
Client Support Client Support
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Robi
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1 - 100 Employee
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Executive
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Jan 2011 - Sep 2011
Customer Support Customer Support
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Education
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Dhaka International University
Bachelor of Science (BSc), Computer Science