Alalaine Orbon

Claims Analyst at PMI Worldwide
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Contact Information
us****@****om
(386) 825-5501
Location
Cavite, Calabarzon, Philippines, PH

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Experience

    • United States
    • Manufacturing
    • 200 - 300 Employee
    • Claims Analyst
      • Feb 2022 - Present

      : Review Shipment Document Pouch for Customs Entry processing • Monitor and process claims (3PL invoices, chargebacks on AR) • Invoice validation, coding, monitoring, a d tracking with cross reference to carrier contracts, bill of lading, commercial invoice, packing slip and other shipping documentations • Manage 3rd party freight pay operations such as exceptions, short pays, and weekly payment • Manage direct freight payments via ACH, and credit card • Smart data and Concur coding • Manage month-end logistics accrual process and submit timely reports to PMI Accounting • Monitor and record all freight, entry fee, duties, inbound handling and storage invoices versus received containers • Validate and dispute incorrect invoices to gain credit memo or adjustment based on correct pricing agreement Maintain a master file of warehouse rates, carrier rates, disputes, adjustments, credits and savings of the logistics team • Assist internal teams with questions on shipment costs, proper GL coding of sample requests and other invoice related concerns • Coordinate with carriers, freight forwarders and warehouse on customer chargebacks affecting freight • Analyze potential chargebacks from the performance of 3PL logistics partners • Ensure that chargebacks are deducted from 3PL logistics, if necessary • Collaborate with 3PL and internal teams to limit the risk on chargebacks • Create and maintain reports • Identify and initiate process improvements • Assist with special projects and duties as needed Show less

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Accounts Payable Specialist
      • Jan 2018 - Jun 2021

      : Receives and validates incoming invoices for transport to meet contract and legal requirements. : Collects documentation related to the transport and performs check for discrepancies. : Receives, analyses and accepts/rejects extra costs related to the transport. : Communicates with freight carrier and business unit supply chain team members to resolve carrier requests for demurrage costs, additional charges, etc. : Provides scanned papers to the BU within short deadlines : Controls invoiced amounts versus information in the system and communicates freight invoices with the Financial Dept. of the business unit and the carriers. Identifies and analyzes discrepancies. : Do 3way matching of invoices from supporting documents. : Check and validate rates and other information in the invoice if correct. : Registers the necessary data into the available systems, inclusive but not limited to creating accruals : Weekly submission of KPI report. : Communicates with freight carrier and finance and accounting teams to resolve issues like delayed payments. : Issues debit notes to a carrier : Perform miscellaneous duties as required : Keeps clear record of all received papers and archives them accordingly Show less

  • NYK-TDG eBusiness Corp
    • Taguig, National Capital Region, Philippines
    • Senior Associate
      • May 2007 - Feb 2013

      Prepare monthly vessel schedule and send it to all concern parties to identify documentation deadline on daily basis. : Monitor email messages and ensure to be properly attended and replied accordingly. : Handle the control pod to equally distribute all received documents per pod and make sure that all member of production team are processing BL. : Update special instructions data base to make sure that all special instructions received from onshore offices are accurately and correctly updated in database. : Update and counter check exchange rate applied on per vessel/loading port. : Validate web memo messages to verify accuracy of the memo messages being sent out : Assist on B/L preparation to help the team processed received documents on time and error-free. : Evaluate staff performance to make them aware of their current performance and help them improve their skills. : Prepare Kaizen analysis reports for all non-conformances committed. : Create innovative strategies that will help the team improve productivity and quality. : Prepare weekly report to monitor overall status of the team on weekly basis. : Prepare team’s working schedule to allocate correct number of staff on peak time. : Attending weekly and monthly trade meeting for key staff. : Coaching and training of newly hired staff regarding SOP’s and KPI’s to ensure that they are properly equipped and in accordance with the team’s target. : Can type 40-45 words per minute with 98-100% accuracy. Show less

Education

  • Asian College of Science And Technology
    Bachelor of Business Administration - BBA, Business Administration/Computer Management

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