See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Alaina Micallef is a seasoned marketing professional with 8+ years of experience in account management, customer service, team building, and retail. She has managed high-profile clients, including those for Tuition Assistance and Loan Repayment Programs, and has expertise in digital marketing, email marketing, and project management. Alaina has also worked in retail, merchandising, and event planning, with experience managing vendors, projects, and teams.

Experience

  • Edcor
    • Troy, Mi
    • Account Executive
      • Mar 2016 - Present
      • Troy, Mi

      • Manage, on average, 15 high profile clients to support and strategize their respective Tuition Assistance and Loan Repayment Programs for attraction and retention within and outside of their organization.• Act as a liaison between clients and IT/Processing Departments in order to identify and r...

    • Project Manager
      • Sep 2015 - Mar 2016
      • Highland Park, Mi

      • Manage 20+ weekly Direct-Mail member programs and intermittent ad hoc projects weekly for 6 Healthcare/Insurance Companies, including Health Alliance Plan (HAP).• Adhere to HIPAA guidelines and regulations using secure email programs and internal servers. • Reconcile accrued client charges for ...

  • SPAR Group, Inc.
    • Auburn Hills, MI
    • Client Services Account Manager
      • Aug 2010 - Sep 2015
      • Auburn Hills, MI

      • Managed over 900 merchandising vendor projects in retail locations, representing $25M in company revenue.• Vendors included: Mattel, Hasbro, MJHolding, Skip Hop, Evenflo, and Kimberly Clark; in addition to studios: Warner Brothers, Paramount and Universal Studios. Based in retailers: Toys R Us,...

    • Office Administrative Assistant
      • Feb 2008 - Aug 2010
      • Troy, MI

      • Heightened communication skills and customer satisfaction methods by servicing 50+ customers per shift on average.• Organized, managed and directed tasks increasing work production efficiency rate of the office by 80%.• Processed weekly payroll and conducted various business production tasks, u...

Education

  • 2008 - 2011
    Oakland University
  • 2007 - 2008
    Macomb Community College
  • 2003 - 2007
    Sterling Heights High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles