Experience

Office of the State Inspector General

• Security and Investigations
• 1 - 100 Employee

• Administrative Officer 2

  • Feb 2019 - Present



Pennsylvania Treasury

• United States
• Government Administration
• 1 - 100 Employee

• Manager

  • Feb 2016 - Feb 2019



Pennsylvania State Treasury

• Vault Manager

  • Feb 2015 - Feb 2016



PA Treasury Department

• Manager-Research/Claims

  • Jan 2002 - Feb 2015

  • Provide assistance to constituents filing claims for property escheated to the Commonwealth. • Perform in depth examination of submitted documents to prevent fraud and identity theft. • Prepare “response” letters to constituents and “request for more information” letters. • Track and update status of assigned claims on the Department’s automated computer system. • Utilize general accounting principals in calculating and compiling data for claims and internal reports. • Assist in various Information Technology requests to aide other staff with computer related issues. • Assisted in creating the Bureau Training Manual. • Provide supervision for 25 employees in our Claims Unit. • Train new employees within my unit. • Manage our call monitoring system. • Review metrics and analyze reports to determine what roles the staff plays within our unit. Show less



GIANT Food Stores, LLC

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Feb 1998 - Aug 2005