Alaina Lemelin
Administrative Officer 2 at Office of the State Inspector General- Claim this Profile
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Bio
Experience
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Office of the State Inspector General
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Security and Investigations
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1 - 100 Employee
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Administrative Officer 2
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Feb 2019 - Present
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Pennsylvania Treasury
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United States
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Government Administration
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1 - 100 Employee
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Manager
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Feb 2016 - Feb 2019
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Vault Manager
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Feb 2015 - Feb 2016
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Manager-Research/Claims
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Jan 2002 - Feb 2015
• Provide assistance to constituents filing claims for property escheated to the Commonwealth. • Perform in depth examination of submitted documents to prevent fraud and identity theft. • Prepare “response” letters to constituents and “request for more information” letters. • Track and update status of assigned claims on the Department’s automated computer system. • Utilize general accounting principals in calculating and compiling data for claims and internal reports. • Assist in various Information Technology requests to aide other staff with computer related issues. • Assisted in creating the Bureau Training Manual. • Provide supervision for 25 employees in our Claims Unit. • Train new employees within my unit. • Manage our call monitoring system. • Review metrics and analyze reports to determine what roles the staff plays within our unit. Show less
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GIANT Food Stores, LLC
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United States
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Retail
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700 & Above Employee
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Customer Service Manager
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Feb 1998 - Aug 2005
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Education
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Harrisburg Area Community College
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Susquenita High School
Academic and Arts