Alain Abou-Mechrek
Computer Technician at New Era Electronics- Claim this Profile
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English Native or bilingual proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Experience
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New Era Electronics
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Canada
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Computer Hardware Manufacturing
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1 - 100 Employee
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Computer Technician
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Sep 2022 - Present
Engineering and Design • System design and coordination • Prototyping • Create build manuals • Production scheduling Assembly • System assembly • Operating System and Software Installation • Testing and Burn-in • Final inspection Distribution & Logistics • Warehouse • Receiving • Packaging • Shipping Engineering and Design • System design and coordination • Prototyping • Create build manuals • Production scheduling Assembly • System assembly • Operating System and Software Installation • Testing and Burn-in • Final inspection Distribution & Logistics • Warehouse • Receiving • Packaging • Shipping
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Canada Computers
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Canada
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Retail
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300 - 400 Employee
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Computer Repair Technician
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Apr 2009 - Sep 2022
- Provide support for a wide range of technical issues - Perform troubleshooting of issues related to hardware, operating systems and applications - Install hardware and software systems - Maintain and repair equipment - Ensure customer satisfaction - Provide support for a wide range of technical issues - Perform troubleshooting of issues related to hardware, operating systems and applications - Install hardware and software systems - Maintain and repair equipment - Ensure customer satisfaction
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D-Link
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Bosnia and Herzegovina
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International Trade and Development
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Junior Technician
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Sep 2005 - Dec 2005
• Provide technical and customer service support for D-Link products via telephone, using appropriate questioning techniques to assess customer circumstances • Offer clear and concise instructions • Provide solutions for customer inquires • Document call notes thoroughly & accurately • Continuously update your knowledge and skills through the utilization of company tools • Provide technical and customer service support for D-Link products via telephone, using appropriate questioning techniques to assess customer circumstances • Offer clear and concise instructions • Provide solutions for customer inquires • Document call notes thoroughly & accurately • Continuously update your knowledge and skills through the utilization of company tools
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Education
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2005 - 2009
Sheridan College
information technology support services, Computer Installation and Repair Technology/Technician -
2005 - 2009
Sheridan College
information technology support services
Community
