Alaijah Champagne-Ruiz
University Student at CUNY New York City College of Technology- Claim this Profile
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Bio
Experience
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City Tech, CUNY
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United States
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Higher Education
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400 - 500 Employee
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University Student
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Aug 2022 - Present
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NYCCT SGA
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United States
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Government Relations Services
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1 - 100 Employee
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Vice President of Student Organizations
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Feb 2023 - Jul 2023
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The Standard Hotel
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United States
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Hospitality
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300 - 400 Employee
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Food And Beverage Attendant
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Apr 2022 - Jul 2022
Displays a professional, friendly, hospitable, and welcoming demeanor Is able to accommodate guests' requests to the best of his/her ability making the guest feel comfortable Provides expert information on all menus and suggestively sells/upsells Receives and enters guest orders accurately Provides level of service consistent with established standards in every aspect Follows up with guests regarding any service issues; reports any and all guest concerns to the manager on duty Maintains a strong sense of urgency and the ability to multi-task Delivers and para-phrases exact items ordered Clears items off table as needed Provides additional services / answers requested by the guest Completes assigned side-work including set up, break down, cleaning and restocking Communicates errors to manager / kitchen as needed Fully trained in cash handling procedures: cash drops, end of shift reports, etc. Performs other duties as requested by manager Show less
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Education
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CUNY New York City College of Technology
Associate of Arts and Sciences - AAS, Hospitality Administration/Management