Alafia A. Williamson
Chief Supervisor at Mary Brown's Chicken- Claim this Profile
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Bio
Credentials
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Supervisor Health and Safety Awareness in 5 Steps
Ministry of Labour, Training and Skills DevelopmentNov, 2022- Oct, 2024 -
Covid-19 Responsibilities & Service Tips
TypsyJan, 2022- Oct, 2024 -
Guest Experience Fundamentals
TypsyJan, 2022- Oct, 2024 -
Room Service Essentials
TypsyJan, 2022- Oct, 2024 -
Social Media for Hospitality
TypsyJan, 2022- Oct, 2024 -
Wine and Spirit Education Trust (WSET)
WSET — Wine & Spirit Education TrustOct, 2019- Oct, 2024 -
Standard CannSell Certification
CannSellSep, 2019- Oct, 2024 -
Certified Tourism Ambassador (CTA)
Humber CollegeMar, 2019- Oct, 2024 -
Customer Service Skills
OTEC Workforce SolutionsJan, 2019- Oct, 2024 -
Smart Serve
LCBOOct, 2018- Oct, 2024 -
BASICS.fst Edition-Food Safety Certification
TrainCan, Inc.Nov, 2018- Oct, 2024 -
CPR (CPR)
Canadian Red CrossNov, 2019- Oct, 2024
Experience
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Mary Brown's Chicken
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Canada
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Food and Beverage Services
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1 - 100 Employee
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Chief Supervisor
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Nov 2022 - Present
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Supervisor
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Aug 2022 - Nov 2022
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Packer/Cashier/Cook/ Assistant Supervisor
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Aug 2017 - Sep 2022
Working at Mary Brown's for more than 2 years in three different departments and store location two in Mississauga and one in Brampton Pack line- Time management is key by getting the customers' order right, with high quality and with in 4 minutes of the company's time frame.Cashier- Communication, solving problems and excellent service excellence skills are very important when dealing with customers in order for them to leave with a smile. Prepping- Organization and time management are a necessities when preparing the Mary Browns great quality food for customers. Preparing it within a good time frame so that customers don't have to wait.Supervisor- Create schedules for staff- Create inventory list( the inventory process)- Assist with customer complaints - Train new staff Show less
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Marketing Manager
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Jul 2019 - Present
-Update information to social media (Instagram) -Create and edit informational & milestones videos -Create website 'Basically everything to do with social media' -Update information to social media (Instagram) -Create and edit informational & milestones videos -Create website 'Basically everything to do with social media'
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Content Creator
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Jul 2019 - Present
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Ontario Community Support Association (OCSA)
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Event Planning Assistant
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Jan 2020 - Feb 2020
Program Mapping - Gain knowledge and experience in by outlining the process of 2020 action plan to input onto a critical path which I created. Researching -Specific keynote speakers that are suitable to match the theme of 2020 conference and the organization. - Different sponsors that would be beneficial to match OCSA mission, vision and impact. - Create a list of potential competition for the Leadershift program. Data Entries - Inputting data using different data based website (ACT!, Wild Apricot and Excel spread sheet data based). - Create graphics for the March for Meals 2020 toolkit. - Other experience include editing documents, sponsorship prospectus and opportunities. Show less
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Education
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Humber College
College Diploma, Hospitality-Event Management -
Humber College
College Diploma, Hotel & Restaurant Operations Management