Experience

I-LEAD CONSULTING

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Graphic Designer

  • Feb 2023 - Present



CCM Worldwide

• Belgium
• Business Consulting and Services
• 1 - 100 Employee

• IT and Digital Communication

  • Aug 2020 - Present

  It support, infographics, web deseigne and community manager It support, infographics, web deseigne and community manager



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Technical Support

  • Dec 2019 - Jul 2020



Xtensus

• Tunisia
• Technology, Information and Internet
• 1 - 100 Employee

• Commercial Agent

  • 2018 - 2018

  • Manage existing customers portfolio • Manage tenders documents before dead lines • Resolve customers complains and reach satisfaction • Promote company's solutions • Pre-prospecting new bussiness • Manage existing customers portfolio • Manage tenders documents before dead lines • Resolve customers complains and reach satisfaction • Promote company's solutions • Pre-prospecting new bussiness



EBTS

• Tunisia

• Networking / IT Technician

  • 2016 - 2017

  • Hardware and Software Maintenance • Implémentation, Installation et configuration of various IT equipements • Fabrication of Network Cabling • Hardware and Software Maintenance • Implémentation, Installation et configuration of various IT equipements • Fabrication of Network Cabling



BPO Service call centre

• Tunisia

• Network Administrator

  • 2014 - 2014

  • Amélioration et modification of network architecture • Creating companions on BPO server • Supervision of telephone calls made by teleoperators • IT maintenance • Fabrication of network cabling (RJ45) • Installation and configuration of switchers • Amélioration et modification of network architecture • Creating companions on BPO server • Supervision of telephone calls made by teleoperators • IT maintenance • Fabrication of network cabling (RJ45) • Installation and configuration of switchers



AISA (Tunisair Group, SITA)

• Information Technology & Services
• 1 - 100 Employee

• Network Technician (Final Study Project)

  • 2012 - 2013

  • Optimization of Tunis Air Group's network architecture (Tunisair Headquarters, Airport) • Use Vlan's for segmentation and organization of the network between different departments • Network cable manufacturing (RJ45) • Improvement of the connection between the airport and Tunisair headquarters using Fiber Optic (FO) • Optimization of Tunis Air Group's network architecture (Tunisair Headquarters, Airport) • Use Vlan's for segmentation and organization of the network between different departments • Network cable manufacturing (RJ45) • Improvement of the connection between the airport and Tunisair headquarters using Fiber Optic (FO)