Experience

Saudi Jawahir

• Saudi Arabia
• Retail
• 100 - 200 Employee

• Information Technology Operation Supervisor

  • Jun 2021 - Present

  Periodic follow-up to ensure the safety of the network work easily and effectively to serve the employees while they work within the company's departments/sections. Provide appropriate management information regarding information technology, hardware, equipment and software related to information technology. Working on developing the software that the company uses in line with the nature of the business that the company is implementing. Design reports that show business results within the company's departments/sections. • Follow up on solutions to problems on computers. • Ensure the safety of devices and the surrounding environment in accordance with the policies followed in the company. • Coordinating with the head of the Information Technology Department, and working on following up and updating all existing and new devices in terms of software and others in order to ensure the achievement of the company's objectives by creating an integrated electronic environment and interconnected solutions. • Follow up on all related maintenance contracts concluded with the company's external service providers. • Preparing technical support center reports.



Saudi Jawahir

• Saudi Arabia
• Retail
• 100 - 200 Employee

• Senior Information Technology Specialist

  • Jan 2019 - Jan 2021

  Provide recommendations and proposals to provide hardware or software that serve the development of the work environment within the company.Conducting periodic tests on the security systems within the company and submitting related reports to the Chief Information Technology Officer.Make backup copies of important data and all operations that take place within the company and keep them in easily accessible places when needed.Monitor the internal working environment of the company's devices and take action in the event of misuse by departments/sections in the company.Interdepartmental coordination for the safety of the electronic work environment and the avoidance of errors expected between departments/sections in the company.Submit special reports to the head of the information technology department.Monitoring and periodic review of surveillance cameras in all company facilities.Distribute daily work tasks to technical support staff.Monitor the daily operations assigned to the technical support department and work to implement them as required.Executing all tasks required by the director of the information technology department within the work limits of the department.Preparing bills for telecommunications companies and service providers.Follow up the attendance and departure devices for employees in all the company's facilities.Withdrawing the monthly data of attendance and departure data for company employees, exhibitions and warehouses.Follow up the e-mail accounts of employees working in the company in terms of (adding and deleting).Make a periodic report on the outgoing calls from transfers within the company.

• Information Technology Specialist

  • Dec 2016 - Jan 2019

  • Follow up the performance of the devices within the company, and follow up on all matters related to the problems that occur to them and periodically work on their maintenance to ensure safety.• Working on building the user name, password and the powers given to the employee by using the Internet and preparing the work environment for the employees within the company's departments and sections.• Create and maintain records that show the nature of the materials that have been preserved (storage) and where they are kept.• Working on keeping (storing) records of software licensing that the company uses.• Work to create a communication environment within the company to serve the work requirements of each department / department within the company.• Operation and maintenance of wired and wireless networks that serve the work environment inside and outside the company.



معهد العلوم التطويرية

• Computer Instructor

  • Mar 2013 - Dec 2016

  Preparing scientific materials well helps students to comprehend Simplified explanation of computer terminology. Preparing educational plans and study materials Preparing practical and theoretical tests to assess the extent to which students understand scientific materials. Submit a periodic report on the achievement of the objectives and requirements of the educational media Arranging and equipping computer halls to suit the needs of students skills Preparing scientific materials well helps students to comprehend Simplified explanation of computer terminology. Preparing educational plans and study materials Preparing practical and theoretical tests to assess the extent to which students understand scientific materials. Submit a periodic report on the achievement of the objectives and requirements of the educational media Arranging and equipping computer halls to suit the needs of students skills