Experience

Kashida

• Lebanon
• E-learning
• 1 - 100 Employee

• Business Development Learning Engagement Manager

  • Jul 2022 - Present



Hive Studio Creative Agency

• Saudi Arabia
• Advertising Services
• 1 - 100 Employee

• Business Development Team Lead

  • Sep 2021 - Aug 2022

• Senior Key Account Manager

  • Dec 2019 - Sep 2021

  - Serve as the lead point of contact for all existing and new clients- Build and maintain strong, long-lasting client relationships- Negotiate contracts and close agreements to maximize profits- Develop trusted strong relationships with key accounts- Participate in brainstorming sessions and creative process- Coach new account managers on how to communicate with potential clients and achieve their targets- Ensure timely and successful delivery of our services based on client needs and objectives- Clearly communicate the progress of monthly/quarterly activities- Develop new business with existing clients and figure new approaches to attract new client base- Collaborate with sales team and business development manager to identify and grow opportunities within territory-Assist with challenging client requests or issues as needed Show less

• Key Account Manager

  • Aug 2018 - Sep 2021



Dale Carnegie Training

• United States
• Professional Training and Coaching
• 700 & Above Employee

• Account Manager

  • Jan 2018 - Jul 2018

  - Planned, developed and implemented strategy for the training department. - Met with clients to assess satisfaction with curriculum, trainers and training delivery. -Determined training needs based on business objectives and individual development requirements - Designed and evaluated training and training alternatives by monitoring, measuring and reporting on staff training and development plans and achievements within agreed formats and time frames. - Liaised with clients to understood all necessary aspects and needs of staff training and development, and ensured that they are fully informed of staff - Handled each aspect of operations such as: venues, suppliers. trainers and training material Show less



Quintessentially

• United Kingdom
• Travel Arrangements
• 500 - 600 Employee

• Lifestyle Manager

  • Jun 2017 - Jan 2018

  - Managed High Net Worth Individuals’ lifestyles and their daily needs (travel arrangements, itineraries, flights, hotels, airport transfers, etc.}, event planning {birthdays, engagements, dinner receptions, art exhibitions}, restaurant and nightlife reservations, recommendations around the world ) - Communicated with different departments worldwide to secure clients’ requests. - Ensured that existing members’ needs are being dealt with promptly, or handled with sensitivity. - Built personal rapport with clients by making sure that i leave a unique mark on every request and constantly offered a pro-active service by suggesting requests to members based on their preferences Show less



Future group

• CEO'S Executive Assistant

  • Jan 2017 - Jun 2017

  - Conducted day to day reports on business status - Prepared and participated in governmental bids - Acted as the point of contact among executives, employees, clients and other external partners - Managed information flow in a timely and accurate manner - Managed executives’ calendars and set up meetings - Conducted research and analyzed competitor behavior, offered recommendations for improvements - Racked daily expenses and prepared weekly or monthly or quarterly reports - Oversaw the performance of other clerical staff - Formatted information for internal and external communication – memos, emails, presentations, reports Show less



fetchr

• United Arab Emirates
• IT Services and IT Consulting
• 400 - 500 Employee

• Customer Service Representative

  • Oct 2016 - Feb 2017

  ● Made Outbound Calls ● Followed up with operations and logistic teams ● Handled Queries and customer problems ● Adhered to defined procedures, standards and performance expectation ● Managed and resolved customer complaints ● Made Outbound Calls ● Followed up with operations and logistic teams ● Handled Queries and customer problems ● Adhered to defined procedures, standards and performance expectation ● Managed and resolved customer complaints



X-Agency

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing & Event Coordinator

  • May 2014 - Aug 2016

  - Developed and implemented marketing and advertising campaigns. - led different teams in events marketing & organization activities. - Prepared marketing and advertising strategies, plans, and objectives. - Planned and organized promotional presentations, and updated calendars. - Was Responsible for indoor and outdoor activities. - Coordinated with vendors and suppliers - Managed clients’ relationships - Developed and implemented marketing and advertising campaigns. - led different teams in events marketing & organization activities. - Prepared marketing and advertising strategies, plans, and objectives. - Planned and organized promotional presentations, and updated calendars. - Was Responsible for indoor and outdoor activities. - Coordinated with vendors and suppliers - Managed clients’ relationships