Al-Amin Farazi
Head of Sales and Business Development at Subra Systems Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hindi Professional working proficiency
-
English Full professional proficiency
-
Bengali Native or bilingual proficiency
Topline Score
Bio
Credentials
-
ClickUp Novice Certificate
ClickUpApr, 2023- Oct, 2024 -
The Art of Sales: Fundamentals of Selling
HP LIFEJan, 2021- Oct, 2024
Experience
-
Subra Systems Ltd
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Head of Sales and Business Development
-
Mar 2021 - Present
Responsible for architecting a sales strategy and building out a team of Key-Account Managers/Executives and SBDRs across Govt., enterprise, and mid-market sales. Performing or generating new sales/businesses into new/existing markets, strategizing next steps, negotiating complex deals, and beating the competition in head-to-head opportunities. Managing and directing Custom ERP/Software, Software Support/Services Sales, Marketing, and Business developments to achieve sales and profit goals. Designing and recommending Sales, Marketing, and Business development programs to set short and long-term strategies. Accomplishing strategic product objectives by identifying, developing, and supporting channels monitoring results increasing sales and maximizing revenues, and managing customer relationships. Maintaining very close relationships with the concerned decision-makers from Govt./Semi-Govt./Autonomous/Private Organizations for identifying the new business scope and to land the new businesses in favor of Subra Systems Ltd. Preparing tender documentation manually and the tenders of eGP also. Owning all plans and strategies for developing business and achieving the company’s sales goals. Assisting in the development of the sales plan. Preparing forecasts and KPI reporting for the Key-Account Managers/Executives and SDRs, CTO, and upper management, for use in organizational planning, financial forecasting, budget setting, and strategic planning. The building process and funnel for manual top-down reach out, onboarding, activation, and expansion. Taking ownership of the in-house developed products and personally dedicating utmost efforts to close the largest deals. Working collaboratively across teams - including CTO, Analyst, Architect, Tech Lead, Developer, Designers, QA/QC, etc. Establishing the inbound lead requirements needed to meet our sales objectives. Providing full visibility into the sales pipeline at every stage of development. Show less
-
-
-
Arena Phone Bd Ltd
-
Bangladesh
-
Telecommunications
-
1 - 100 Employee
-
Business Development Manager
-
Oct 2016 - Mar 2021
Preparing tender documents related to software/website development (technical/financial proposal), and to prepare the EOI/RFP/RFQ have to watch out for the expiry/renewal of the company legal documents, licensing, membership certificates and to do so have to maintain a good relationship with the concerned personnel from BTRC, BTCL, Audit Firms, BASIS, BACCO, BCS, Private/Govt., Banks and much more. Beside that finding out the requirements of Corporate and Government organizations regarding developing their website, software (web-based & mobile apps) and demonstrating web-based software (Fleet Management System, Field Force Management System, After Sales & Service Management System, IVR & SMS Enquiry Management System, Call Center Management System, HR/Payroll/Attendance Management System, Accounting Management System, Education Management System, etc.) Overseeing all aspects of proposal preparation, ensuring quality, compelling bids are submitted in a timely manner. Writing, publishing, and maintaining high-quality to help content and user interface (UI) messaging. Reviewing all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals. Show less
-
-
-
UDOY App Limited
-
Bangladesh
-
Business Development Manager
-
Jan 2015 - Sep 2016
UDOY is a human-powered and AI-backed Bangladesh's first-ever mobile messaging app. Where people can get anything done by simply sending a message through the UDOY app. UDOY has 28 different kinds of services like people can buy groceries, clothes, book air/train/bus tickets, book salon/parlor, book hotels, book taxi, rent-a-car service, ambulance, police help, food for delivery, home repair services, etc. I was responsible to tie up different companies with certain services by fixing an appointment with them to provide the demo of the software, write-up business proposal/agreement, I had to recruit/take interview of the customer service agents for replying customer’s messages & queries, I had to train up the agents, had to overlook the database of the software, had to find out the methods to ease the work process and much more. In short working criteria are, Business Development, Proposal/Agreement Writing, Database Administration, Content Uploading, Train New Comers, Customer Service Management, Back office Paper Works, Business Meeting, Software Demonstration, Tying up new companies as business partners, Database Administration, Content Uploading, Train New Comers, Customer Service Management, Back office Paper Works, Business Development, Business Meeting, etc. Show less
-
-
-
Robi Axiata Limited
-
Bangladesh
-
Telecommunications
-
700 & Above Employee
-
Customer Service Sales Specialist
-
Sep 2013 - Dec 2014
Have to serve the customers before, during and after a purchase. It’s a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer’s expectation. Along with it had to fulfill the sales target provided by the management/branch manager. Had to work with the retailers very closely to provide them with the updated product & packages information. Sometime had to serve the retailers or customers before, during and after a purchase at a customer service center/walk in center. It’s a series of activities designed to enhance the level of customer satisfaction that is, the feeling that a product or service has met the customer’s expectation. Show less
-
-
-
Kazi IT Center
-
Bangladesh
-
Virtual Assitant
-
Nov 2011 - Jun 2013
I had to handle customer inquiries, complaints, billing questions, and payment extension/service requests. Telesales, Calm angry callers, repair trust, locate resources for problem resolution, and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations, and consumer affairs divisions. Officially commended for the initiative, enthusiasm, tenacity, persuasiveness, intense customer focus, and dependability in performance evaluations. I had to do extreme level online research to gather new prospect’s contact details and others. I also had to make outbound phone calls from the list of prospected lead, to generate a new lead/sale for the organization. Sometimes, I had to provide support for the inbound calls also, as per the client's needs. Also responsible for some administrative works like image processing/cutting, content writing, live chat support, WordPress, content uploading, and much more. Show less
-
-
-
Philip Morris International
-
Switzerland
-
Tobacco Manufacturing
-
700 & Above Employee
-
Brand Communication Team
-
Oct 2010 - Oct 2011
I Had to supervise a group of girls & boys in certain areas of Dhaka city to convince the smokers, to smoke Marlboro cigarettes instead of smoking B&H. Answered all the questions & queries. Was responsible for directly leading, mentoring, and coaching the Marketing and Communications Team. Which have supported immensely on the uptake of project management methodology and empowered a positive proactive team environment. Utilized the brand promoter’s skills in extensive marketing and shared my knowledge accordingly to the team. liaising with the management about marketing related issues, at the same time cultivating a positive working relationship with them. I had to act as the brand’s spokesperson with media relations. Sometime had to formulate and implement public relations strategies, by selecting and managing communications with external agencies, as well as by developing media marketing strategies and other noncampaign activities. Was in charge of providing strategic input and direction for the brand, developing style guides, templates, and other materials, developing non-campaign brands while keeping the company’s vision, mission, and objectives in mind; and advising internal and external stakeholders on issues relevant to the brand. Key Accomplishments: Recognized as "#1 Team Leader (out of 500 reps in division) in fall 2011. The ranking was based on accuracy, customer service, sales, and availability. Show less
-
-
-
Market Access Providers Limited
-
Bogra & Dhaka, Bangladesh.
-
Field Reporter & Brand Promoter
-
Oct 2008 - Sep 2010
First I was joined as a Brand Promoter of Nokia Handset Industries Project under Market Access Providers Limited. My job was to convince people's to buy a Nokia Handset. I had successfully completed my targets and got the best seller award also within 3 months of my joining. After 5 months I have got promoted as a Field Reporter/Controller and being a field reporter I had to travel almost all over Dhaka city to inspect the brand shops/retail shops, branding, availability dummy sets, availability of recent merchandise, etc., etc. I was responsible to check that there were sufficient stocks of promotional material and merchandising and that the stand has been correctly set up. Meanwhile, at the end of each working day, I had to fill out a report detailing the visits & how the day went, i.e. providing information such as sales figures, the number of free gifts, and merchandising items handed out and contact details taken down. Completed all the sales targets provided by the company & achieved extra incentives for making extra sales. Show less
-
-
Education
-
2015 - 2017
National University | Bangladesh (Dhaka College)
Master's degree, Marketing -
2010 - 2014
National University | Bangladesh (Dhaka College)
Bachelor of Arts (B.A.), Economics -
2006 - 2008
Govt. Azizul Haque College Bogra.
H.S.C, Science -
2005 - 2006
Police Line's High School & College Bogra.
S.S.C, Science
Community
