Experience

Municipal Technologies LLC

• United States
• Computer and Network Security
• 1 - 100 Employee

• Cloud Systems Engineer

  • Jun 2023 - Present



Atlantis University

• United States
• Higher Education
• 100 - 200 Employee

• Systems Administrator

  • Nov 2022 - May 2023

  Miami, Florida, United States Ensure the company's IT operations are running smoothly and efficiently. As the systems administrator, my job duties include updating hardware and software packages, revising documentation, installing new solutions and optimizing the computer and network systems, removing malware and other security threats, monitoring computer system backups, and preventing data corruption. Also, provide IT support for non-technical employees and facilitate end-user training on new software applications and… Show more Ensure the company's IT operations are running smoothly and efficiently. As the systems administrator, my job duties include updating hardware and software packages, revising documentation, installing new solutions and optimizing the computer and network systems, removing malware and other security threats, monitoring computer system backups, and preventing data corruption. Also, provide IT support for non-technical employees and facilitate end-user training on new software applications and other technology.

• Raspberry PI Developer

  • Jun 2021 - Nov 2022

  Miami, Florida, United States Digitizing and automating operations within the University using Raspberry Pis.



Lascelles Employees Co-op Credit Union

• Information Technology Officer

  • Nov 2018 - Nov 2021

  Jamaica Digitize and automate all operations and processes within the credit union for internal and external users using various technologies such as SharePoint, Power Automate and Power Bi. Increasing efficiency and productivity by 85%.



Digicel Group

• Jamaica
• Telecommunications
• 700 & Above Employee

• GNOC Engineer

  • Jan 2018 - Nov 2018

  Jamaica Resolved any issues related to the servers, transmission and telecommunication for local, regional and international networks by consistently troubleshooting and monitoring 24/7 Digicel's entire network to ensure the company met their customers’ service-level agreement (SLA).



Grace Kennedy Money Services

• IT Support Specialist

  • Mar 2017 - Jan 2018

  Jamaica