Coaching Coordinator, Client Success Team

• Mar 2023 - Present

Learning and Development Associate

• Oct 2022 - Mar 2023

- Handling the core operations and decision-making on all products and services offered by the company. - Leading international projects with top banks in the KSA. Heading the content analysis research, audit and reviewing business case proposals for major clients. - Documenting policies and procedures for onboarding and training purposes for clients and suppliers. - Creating reports, SOP's and escalation matrices for all stakeholders within Ops functions. - Conducting onboarding and training as first point of contact and resolving queries and providing professional and effective administrative support to the learning and development team. - Identifying the current and future skills requirements for the organisation, whilst creating flexible learning interventions to meet the diverse needs of the workforce as a whole. Show less

People and Culture

• Jul 2022 - Mar 2023

- Handling events, internal policy making and wellbeing culture.- Creating and providing engaging content for all Merit social media platforms. Capturing the essence, culture and core values of the company. - Work with key stakeholders to make sure that Merit becomes continues to be an ideal place to work by developing a values-driven and ethical culture with wellbeing at its core. - Design and deliver programmes of work, processes and tools that enable this and which also support the business and people strategies. Show less

Partnerships Executive

• May 2022 - Mar 2023

- Track and report progress and drive deliverables.- Succeeded in onboarding esteemed merchants across UK and delivering targets. - Handling automated pre-sales activities and secure partnerships with esteemed clients. - Handling and managing a key project with Discover Global Network (DGN), working with UK, UAE and Singapore. - Managing the CRM.- Supporting with the marketing team with solutions, creative ideas and strategies.

Partnerships Intern

• May 2022 - May 2022

- Business development and client relations. -Supporting with the sales and marketing team with solutions and creative ideas. Working remotely from Dubai currently with the UK market, reporting to the Partnerships director UK.

Student Counselor

• Aug 2021 - May 2022

-Head counsellor for both secondary and primary sectors of the school at GEMS. -Actively using Dialectical Behavioural Therapy, Person-Centred Therapy, Art Therapy, Mindfulness based therapy and Cognitive Behavioural Therapy with clients. -Considerable work in the areas of working with eating disorders, depression, severe and social anxiety (GAD), stress related disorders, self-harm, family traumas, self-concept, motivation and emotional dysfunction in adolescents and adults. -Well-being coordinator and innovation strategist to implement several interventions in support of mental health at the organisation. -Curriculum developer and psychology teacher for GCSE Psychology, helping change the face of education for 21st century learners on a daily basis. Show less

Founder

• Dec 2019 - May 2022

TalkArt allows people from different parts of the world to come together on. an online platform, tune off the mundane and indulge in something creative and mind opening in a casual setting. - Conducting/ hosting group sessions based on several themes, whilst creating art work. - Managing social media and implementing creative strategies to market the page. - Combining aspects of art therapy and social therapy to build something meaningful and bring people together. TalkArt allows people from different parts of the world to come together on. an online platform, tune off the mundane and indulge in something creative and mind opening in a casual setting. - Conducting/ hosting group sessions based on several themes, whilst creating art work. - Managing social media and implementing creative strategies to market the page. - Combining aspects of art therapy and social therapy to build something meaningful and bring people together.

SEN support worker

• Jun 2019 - Aug 2019

-At the SEN department, I closely worked with adolescents and young adults having learning difficulties. Apart from assisting them in school related work, I also conducted one-on-one play sessions where I used art as a the primary mode of therapy and expression. -At the SEN department, I closely worked with adolescents and young adults having learning difficulties. Apart from assisting them in school related work, I also conducted one-on-one play sessions where I used art as a the primary mode of therapy and expression.

DC manager

• Aug 2016 - Aug 2019

As a development manager at one of the leading consulting companies, my responsibilities included: -Management of the entire developmental and assessment centres schedules, -Key skills: time management, problem solving, liaising with multiple hierarchal departments, multitasking and psychological analysis. -Educating all participants (employees) about various tools and simulations. -Active member of the assessors analysis of data collected via various psychological assessment tools determining human behaviour at the workplace. Working with SHL provided me with incredible opportunities and experiences. It also allowed me to travel within India and internationally DC’s. Working with MNC's along with the traveling aided in shaping me as a professional and deal with various challenges which can arise in a work setting. Show less

Psychology Intern

• Oct 2018 - Feb 2019

Project associated with government schools and student's well-being: The opportunity to visit over 20 government schools (including primary and secondary) over the span of a few months was truly a humbling and an insightful experience. Interacting with children with bare minimum resources available to them on a daily basis. This experience allowed me to: • Observe them closely, • Interact with them and understand their basic needs both, physical and psychological. The aim of this project was to evaluate these institutions closely as psychologists and escalate the report to the higher authorities, for them to improve the conditions for both students as well as teachers. Show less

Clinical Intern

• Jul 2018 - Jan 2019

I had the privilege to work under and observe highly experienced psychologists and psychiatrists. Head of the Psychiatry department at Max Hospital Dr. Sameer Malhotra being one of them. • Being given the opportunity to conduct counseling sessions of my own in the in and out-patient department. • Observed ICU patients on rounds along with senior members of the team. • Carried out a presentation on the topic of -Postpartum Depression along with my group members, towards the end of the internship. It was an enriching and a stimulating experience as a whole which made me want to work in a clinical setting even more. Show less

Intern

• Dec 2015 - Jan 2016

Member of the doctor-shadowing program. In this program, I had the chance to watch live surgeries, medical procedures and be a spectator in all branches of the clinic. I likewise procured the capacity to perform fundamental clinical procedures during this signiqcant involvement with one of the main hospitals in Dubai. Member of the doctor-shadowing program. In this program, I had the chance to watch live surgeries, medical procedures and be a spectator in all branches of the clinic. I likewise procured the capacity to perform fundamental clinical procedures during this signiqcant involvement with one of the main hospitals in Dubai.