Consultant | QA Analyst

• Sep 2019 - Present

• Implementing and testing enterprise software solutions for mobile and web applications, consistently delivering quality deliverables for multiple projects. • Managed QA meetings, reviewed sprint test plans, and conducted defect triage calls, ensuring effective communication and issue resolution. • Collaborated with Scrum teams to drive critical changes in product development, software development, and design. • Utilized JIRA, TestRail, X-Ray, and other test management and defect-tracking tools to ensure efficient testing processes. • Delivering Product Demos to business leads for efficient project delivery. • Performed functional, integration, performance, and user acceptance testing, while maintaining traceability to requirements. • Received the "2022 CEO Award" for exceptional delivery on the Sobeys ELM project, contributing to their digital transformation from AirMiles to Scene+. • Currently working on GuideWire Cloud implementation Project to ensure efficient application Integration and accurate premium calculations for Property & Auto. Show less

Sales Specialist

• Oct 2018 - Sep 2019

● Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. ● Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. ● Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches. ● Provided in-depth information on product features so customers could make educated buying decisions ● Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions Show less

Intern

• Jul 2019 - Aug 2019

● Acquired knowledge on Email Marketing Campaigns, and Salesforce CRM ● Developed basic campaign automation ● Gathered data for market research and competitor analysis ● Acquired knowledge on Email Marketing Campaigns, and Salesforce CRM ● Developed basic campaign automation ● Gathered data for market research and competitor analysis

Founder | Product Owner

• Sep 2018 - Aug 2019

● Developed business model for WebSanctum - An online platform to connect student and prospective employers. ● Oversaw entire product deployments from vision and creation to rollout and delivery. ● Lead startup from Ideation to Development and Production phase ● Directed technological improvements, reducing waste and business bottlenecks by 60%. ● Devised organizational vision, mission and foundational structure to facilitate early growth ● Negotiated terms of business acquisitions with local investors and companies to increase business base, solidify market presence and diversify offerings. Show less

Entrepreneur

• Sep 2018 - Aug 2019

● Along with MTME cohort developed and founded a SaaS platform (Websanctum) to connect students with prospective employers. ● Engaged in various Regional and Provincial Startup events and competitions. ● Acquired hands-on knowledge for resolving issues in business operations and establishment. ● Along with MTME cohort developed and founded a SaaS platform (Websanctum) to connect students with prospective employers. ● Engaged in various Regional and Provincial Startup events and competitions. ● Acquired hands-on knowledge for resolving issues in business operations and establishment.

Vice President- SPEED North America

• Nov 2018 - Jul 2019

Facilitator at SPEED

• May 2016 - Jul 2019

To Facilitate for SPEED to bring out global engineers.

Vice President- SPEED Asia

• Nov 2016 - Nov 2018

● Drove performance initiatives, facilitating workshops and conferencewith 70% revenue increase.● Spearheaded change management and strategic turnaround for theNon-profit during significant restructuring, including reducingemployees from 35 to 16 to cut losses by $3000+ annually.● Interviewed, supervised and motivated 15+ staff members to achieveoptimal productivity.● Developed and implemented new strategies and policies incollaboration with executive partners to establish and achievelong-term business objectives, providing company with strong andsustainable organizational leadership. Show less

Team Lead

• Nov 2016 - Apr 2018

● Full stack web developer and team lead for the Student Platform for Engineering Education Development (SPEED) Website● Demonstrated commitment, creativity, and reliability in fulfilling the role● Led a diverse intercultural team and served as a dependable liaison between web development and other teams at SPEED● Played a key role in the successful development of the SPEED website● Contributed valuable skills as a Test Engineer and UI Developer to ensure project success

International Chair- Graphic and Social Media

• Mar 2017 - Nov 2017

Quality Assurance Analyst

• Jan 2017 - Mar 2018

Quality Assurance Intern

• Jan 2016 - Feb 2016

Gained valuable exposure in Sales & Marketing, Testing, Software Development, Soft Skills, and Project Management Developed Test Cases, documented defects, and performed triage on functional defects. Contributed to the success of projects and tasks assigned Gained valuable exposure in Sales & Marketing, Testing, Software Development, Soft Skills, and Project Management Developed Test Cases, documented defects, and performed triage on functional defects. Contributed to the success of projects and tasks assigned