Product Manager

• Jan 2023 - Present

Associate Product Manager

• Mar 2022 - Jan 2023

• Collaborated with cross-functional teams, such as engineering, design, and marketing, to define and prioritize product features and requirements. • Conducted market research and analyzed customer feedback to inform product strategy and roadmap. • Worked closely with stakeholders to ensure successful launches. • Managed the product backlog and created user stories. • Participated in sprint planning and product review meetings. • Worked closely with the development team to ensure… Show more • Collaborated with cross-functional teams, such as engineering, design, and marketing, to define and prioritize product features and requirements. • Conducted market research and analyzed customer feedback to inform product strategy and roadmap. • Worked closely with stakeholders to ensure successful launches. • Managed the product backlog and created user stories. • Participated in sprint planning and product review meetings. • Worked closely with the development team to ensure that product features were delivered on time and met customer expectations. • Delivered innovative and impactful products that improved the learning experience for students and educators.

Manager - Product & UX

• Aug 2019 - Mar 2022

UX (Interaction & Visual Design): • Spearheaded ideation, concept explorations, strategy and execution for multiple applications at MediTimes, across multiple platforms. • Conducted multiple field researches and presented user-centric design solutions to the CEO and key stakeholders • Led a team of 8 members & was also individually involved in the entire process of design, ranging from low fidelity wireframes to high fidelity prototypes. • Also, experience in creating great… Show more UX (Interaction & Visual Design): • Spearheaded ideation, concept explorations, strategy and execution for multiple applications at MediTimes, across multiple platforms. • Conducted multiple field researches and presented user-centric design solutions to the CEO and key stakeholders • Led a team of 8 members & was also individually involved in the entire process of design, ranging from low fidelity wireframes to high fidelity prototypes. • Also, experience in creating great visuals for the said wireframes and finally the end product. • Redesigned our hero product, with the backing of design thinking principles, which led to an increase in MAU by 24% within a two-month period. • A firm believer of continuous improvement and use various validating techniques for this before and after the launch of the product. Product: • Instrumental in ideating and implementing solutions that overlap customer needs, design, and technology. • Closely work with the leadership team to strategize and implement the product road map. • Experience managing software products through its entire lifecycle (Concept> Plan> Develop> Iterate>Launch> Analyse). • Working closely with the development and the QA teams (also led the team at one point) to ensure a streamlined output with a focus on minimizing leakages in terms of customer satisfaction, bugs, etc. • Interact with stakeholders from across teams and articulate customer feedback, pain points, and learnings into actionable insights. • Enforced Agile methodologies across the development & QA teams, albeit with limitations. Brand Marketing: • Created, executed, and managed marketing campaigns, online and offline. • Led customer-facing discussions in both B2B and B2C scenarios, along with the sales team to understand the customer psyche. • Created marketing collaterals for online and offline dissemination

Manager - UX

• Jun 2017 - Jul 2019

• Leading the UX/UI team that ensures customer satisfaction by offering a great experience throughout the customer journey. • Defining product context & goals by conducting stakeholder interviews. • Leading brainstorming sessions to map value propositions and create Low-Fidelity wireframes. • Conducted rigorous in-depth interviews with potential users & also was involved in competitor analysis. • Instrumental in creating user personas & user stories. • Led & individually involved… Show more • Leading the UX/UI team that ensures customer satisfaction by offering a great experience throughout the customer journey. • Defining product context & goals by conducting stakeholder interviews. • Leading brainstorming sessions to map value propositions and create Low-Fidelity wireframes. • Conducted rigorous in-depth interviews with potential users & also was involved in competitor analysis. • Instrumental in creating user personas & user stories. • Led & individually involved in the entire process of design from low fidelity wireframes to high fidelity prototypes. Also, experience in creating great visuals for the said wireframes and finally the end product. • Experience managing software products through their entire life cycle (Concept>Plan>Develop>Iterate>Launch>Analyse).

MBA Summer Intern

• Apr 2016 - Jun 2016

Was part of US attrition reduction project, where the main goal was to provide visibility regarding the possible root causes for attrition & to recommend best practices which would enable the management to drive initiatives to achieve the desired attrition level. Was part of US attrition reduction project, where the main goal was to provide visibility regarding the possible root causes for attrition & to recommend best practices which would enable the management to drive initiatives to achieve the desired attrition level.

Analyst, Retail

• Nov 2012 - Aug 2014

Was responsible in collating and analyzing data related to pricing and generating reports. Additional responsibilities included manual tool testing, reporting, job allocation & team management. Training Management: -Provided on-the-job process training for multiple employees. -Coordinated with the training team in training a batch of 20+ individuals for a core business transition. Was responsible in collating and analyzing data related to pricing and generating reports. Additional responsibilities included manual tool testing, reporting, job allocation & team management. Training Management: -Provided on-the-job process training for multiple employees. -Coordinated with the training team in training a batch of 20+ individuals for a core business transition.

Intern

• Dec 2011 - Jan 2012

My responsibilities included analyzing the process methodologies adopted by the company and providing recommendations for the same. My responsibilities included analyzing the process methodologies adopted by the company and providing recommendations for the same.