Technical Architect

• Jun 2017 - Present

SFDC Analyst

• Mar 2014 - May 2017

• Responsible for Gathering Requirements from SME, Stakeholders and Executive Sponsors to produce Business and Functional Requirements. • Participated in Primary and Secondary Research to determine User Requirements and Goals and converting them into Business and Functional Requirements. • Conducted Requirement analysis and Design Walkthroughs with the designers, developers and management staff. • Followed the UML based methods using MS Visio to create Business flow diagrams, Use Case diagrams, Activity diagrams, State diagrams, Sequence, and Collaboration Diagrams. • Communicated Project Requirements, Business Issues, Solution and made recommendation. • As a liaison between the developers and management, was instrumental in resolving conflicts between stakeholders and technical development teams. • Produced System Diagrams, Business Requirements, Report Specifications, Workflows and other documentations as required for Project Analysis, Planning and Design. • Conducted interviews with the Business Users, DBAs, Application Owners and prepared BRD, present and future state, cost and time estimates • Prepared Business Requirement Document, Functional specification Document, Unified Project Plan to manage the Database and application migrations • Proactively managing systems development, implementation and risk via the use of SDLC and Agile processes and methodologies. Show less

Salesforce Analyst

• Sep 2013 - Mar 2014

• I am Responsible for Requirement gathering, administration and Operation. • Foster long-term relationships with Clients and Business Partners. • Design and operate business Cycle. • Defines application problem by conferring with clients, evaluating procedures and processes. • Develops solution by preparing and evaluating alternative workflow solutions. • Review applicants to verify if position requirements are met. • Meeting client expectations. • Follow up with clients. Show less