Akshay Shah

EMEA Customer Marketing Manager at Stripe
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • EMEA Customer Marketing Manager
      • Apr 2022 - Jan 2023

      London, United Kingdom • Established Stripe's Customer Marketing principles and strategies for the EMEA region, including 3 new programs to develop and cultivate deeper relationships with customers, nurture through experiences and hospitality, and create growth content • Connected sales, marketing, comms, video and demand gen teams to drive higher collaboration and world-class user experiences • Created new two-way avenues to collect product feedback, feature requests and market insights to feed to product and… Show more • Established Stripe's Customer Marketing principles and strategies for the EMEA region, including 3 new programs to develop and cultivate deeper relationships with customers, nurture through experiences and hospitality, and create growth content • Connected sales, marketing, comms, video and demand gen teams to drive higher collaboration and world-class user experiences • Created new two-way avenues to collect product feedback, feature requests and market insights to feed to product and account management teams, and to share best practices and new content to users

    • Business Sales
      • Jan 2021 - Apr 2022

      Dublin, County Dublin, Ireland

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Strategist, GCS
      • Aug 2019 - Jun 2020

      Dublin, Ireland • Managed media buying and digital marketing strategy across Google Search, Display and YouTube ads • Managed 120+ lead-gen and e-commerce brands as a growth specialist for Irish SMBs • Ad copy creation across all platforms • Building strong client relationships with regular check-ins to ensure digital marketing workflows are exceeding expectations • Utilised extensive industry insights, market tools and Q&A to develop step-by-step paths to customer goals

    • United States
    • Software Development
    • 700 & Above Employee
    • Media Executive, Business
      • Jun 2018 - Nov 2018

      London, United Kingdom • Became one of 3 experts within the Agency team selling a set of YouTube advertising products • Lead pitches at 7 media agencies with an estimated reach of 350 people including senior clients and heads of departments • Developed and ran an agency-targeted workshop and subsequently received 3 briefs worth over $1M • Created educational resources to support internal sales staff, which were later scaled across 8 different markets in EMEA

    • United States
    • Software Development
    • 1 - 100 Employee
    • Marketing
      • Jun 2017 - Aug 2017

      San Francisco Bay Area • Sole producer of new video content for target advertising campaigns, creating 11 professional pieces with my voiceover and being the voice of the company in them • Aided as a direct revenue stream for the company, with one of my videos being related to nearly 50% of company-wide deals during the quarter • Cold-contacted various advertising firms to gather information as part of future campaign preparation

    • Founder & Editor-in-Chief
      • Feb 2012 - Apr 2015

      Created and built a website that publishes the latest news, rumours, tips, and tutorials about Apple Inc. Wrote tutorials and news articles, as well as product reviews, opinion pieces, and longform feature posts. Built up publicity of the site and grew the team, both in terms of editorial and backend/design. Organised the team during fast news days, as well as editing content created by other writers. Ran multiple liveblogs of company keynotes.

    • Spain
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Intern
      • Jun 2012 - Jul 2012

      Barcelona, Catalonia, Spain Maintained the database of clients, which includes updating it with new information as well as extracting information when needed. Worked with company's teachers to prepare classes for their clients. Was a Spanish placement so spoke a mixture of Spanish and English.

Education

  • Babson College
    Exchange Semester, Business, Dean’s List Award
  • IE University
    Bachelor of Business Administration (BBA), Business Administration
  • Sutton Grammar School for Boys

Community

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