Experience

LEAD School

• India
• Education Administration Programs
• 700 & Above Employee

• Circle Head - UK

  • Apr 2022 - Present

  1.Heading the entire Uttarakhand region and 3 cities of UP west (Muzaffarnagar, Saharanpur, and Bijnor). 1.Heading the entire Uttarakhand region and 3 cities of UP west (Muzaffarnagar, Saharanpur, and Bijnor).



OYO LIFE

• Japan
• Real Estate
• 1 - 100 Employee

• City Head - Delhi & Noida

  • Jan 2022 - May 2022



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Area Supply Manager

  • Jul 2019 - Jan 2022

  1. Identify new markets to expand by analyzing Demand and supply side of Budget accommodation. 2. Launching and Building OYO LIFE in new geographies. 3. Responsible for End-to-End business development of the city, includes planning and building short-term and long-term supply. 4. Cross-functional approach coordination with multiple teams (Operations, Sales, On boarding in inter and Intra geographies. 5. Forecasting-Balance inventory growth with demand to ensure optimization. 6. Performing an in-depth audit for the finalized (by Acquisitions team) properties. 7. Share regular feedback on market conditions, competition, pricing and other factors influencing sales. 8. Manage the entire sales process effectively from query generation to payment. 9. Hunt down the prospective properties by being on-field and researching about the areas. 10. Handling day to-day operations tasks in the most optimal and efficient manner. 11 .Recruit, train & monitor team as per job expectations. 12. Interact regularly with the clients to ensure a committed and partnership based relationship. Show less



BharatMatrimony.com

• India
• Technology, Information and Internet
• 400 - 500 Employee

• Senior Relationship Manager - Elite

  • Aug 2018 - Jul 2019

  Co build relationship with Premium Clients (Elite Class Net-worth more than 20CR) Establish and monitor numerous activities to maximize the business. Manages the customer’s complaints & escalations. Maintain the relationship between Prospect & Member Handling 30 Active member every Month. Handling Renewals to boost my monthly target. Meeting with Member to understand their needs and built a good relation with them. Develop the performance improvement plan for the sales team to meet and exceed performance in line with organizational goals Reinforced established quality control standards and followed procedures for optimal customer interactions Show less



BYG - BookYourGame

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Manager

  • Feb 2016 - Aug 2018

  Acquisition of Premium Gym's across Cities. Meet Monthly Target of acquiring/Onboard 10 Gym's. Establish and monitor numerous activities to maximize the business. Manages the customer’s complaints & escalations Handling 3 cities (Chandigarh, Dehradun & Gurgaon). Engaged with customers to effectively build rapport and lasting relationships. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Trained and developed new sales team associates in products, selling techniques and company procedures. Increased sales by offering advice on purchases and promoting additional products. Show less



Jabong

• India
• Apparel & Fashion
• 500 - 600 Employee

• Trainee

  • Jun 2015 - Feb 2016

  Provided primary customer support to internal and external customers. Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs. Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Improved customer satisfaction ratings by addressing issues and fostering timely resolution. Resolved concerns with products or services to help with retention and drive sales. Answered constant flow of customer calls with minimal wait times. Show less