Experience

RezoyApp

• India
• Food and Beverage Services
• 1 - 100 Employee

• Sales Manager

  • Feb 2021 - Present

  *Monitored sales team performance and provided effective training to help reach targets. Liaised with customers to determine needs and provide recommendations. *Profiled, targeted and prospected territory within and beyond existing customer base. *Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies. *Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Strengthened profit opportunities by effectively managing time and resources to meet sales objectives. *Boosted team morale and overall sales volume by creating incentivising sales contests. *Maintained friendly and professional customer interactions. *Planned and executed promotional in store events to increase business and sales revenues. *Independently managed recruitment for sales team, managing matters including reviewing CVs, conducting interviews and hiring talent. *Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts. *Created strategic sales plans, designed to increase sales, customer loyalty and market awareness. Show less



India's Smart Life

• India
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Relationship Manager

  • Jun 2020 - Jan 2021

  *Maintained client correspondence, preferences and sales on CRM systems for sales and marketing purposes. *Addressed and resolved customer complaints in efficient, effective and timely manner. Built strong and positive relationships with customers by staying polite and helpful throughout interactions. *Identified opportunities for growth, expansion and sales by conducting market research. Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships. *Created sales and marketing strategies to increase customer base and enhance sales. Kept customers up-to-date on latest deals and promotions by sending targeted newsletters using Mailchimp and CRM systems. *Stayed up-to-date on product range, changes, upgrades and developments by reviewing company manuals. Show less