Experience

ABM College

• Canada
• Higher Education
• 1 - 100 Employee

• Event Planner

  • Mar 2023 - Present

  • Organized resources for events with up to 1000 attendees and $35000 budgets.• Organized event facility, food and beverage selections and audio-visual arrangements.• Coordinated vendors, timelines and budgets for events.• Hired, trained and supervised volunteers and support staff required for events.• Negotiated with vendors to achieve most favorable terms.• Developed diagrams and floor plans with event setup requirements.• Worked in tandem with department head to coordinate logistics of all calendar events.• Oversaw event logistics, venue scheduling and accommodations.• Collaborated with leadership and colleagues to coordinate staffing for each event.• Handled client questions and concerns via different communication channels to deliver exceptional customer service.

• Admissions Advisor

  • Sep 2022 - Present

  • Assist with recruitment through warm calling, student interviews, and information sessions and book appointments for admissions.• Involves direct meetings, live chat, phone calls, and emails with the aim of booking appointments for admissions in a friendly, helpful, and diplomatic manner.• Maintain a database of student information, telephone logs, and student feedback to generate student reports for management whenever required.• Organized recruitment and admission events for prospective students.• Assisted students in understanding academic application processes, admissions requirements and financial aid options.• Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.• Referred to tests, records and interviews to evaluate students' or individuals' abilities and interests.• Collaborated with financial aid, education and career services departments to achieve student enrollment targets.



Tech Mahindra Business Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Product Sales Specialist

  • Sep 2021 - Aug 2022

  •Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. •Presented products and services to prospective and existing customers to meet client needs. • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. • Improved overall customer purchasing experiences to promote steady revenue. • Drove substantial sales through suggestive selling and by promoting add-on purchases. • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. • Increased profitability and revenue by generating over CAD$50000 in sales.



Event Dynamics India - Corporate & Social

• India
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Jul 2019 - Apr 2020

  • Supervised team of event planners and assistants, while hiring support staff, caterers and other contract workers • Organized logistics of event preparation, including location scouting, stage design and printing media, venue décor. • Built and established strong partnerships with teams, vendors and contractors. • Created project plans with established timelines, assigned to appropriate teams and managed workflow . • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency. • Conducted periodic inspections of job sites for quality and progress. • Drove continuous improvement of project delivery process by providing strong leadership. • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date. • Created team objectives and roles with specific goals outlined for each individual.



SHEKINAH EVENTS AND ENTERTAINMENT PRIVATE LIMITED

• India
• 1 - 100 Employee

• Operations Head

  • Apr 2017 - May 2019

  • Used excellent verbal skills to engage customers & clients in conversation and effectively determine needs and requirements.• Prepared staff work schedules and assigned team members to specific duties.• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.• Mitigated business risks by working closely with staff members and assessing performance.• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.• Determined business development opportunities and implemented effective strategy for client acquisition.• Leveraged cold calling, in-person visits and referrals to build leads.

• Senior Operations Executive

  • Apr 2015 - Mar 2017

  • Communicated with departmental leaders to identify and solve daily operations issues.• Boosted company profits by optimizing performance strategies and increasing efficiency.• Spearheaded strategic planning operations to coordinator proper allocation of resources in alignment with mission and capabilities.• Led strategic planning, negotiations and contracting for indirect services such as legal, facilities, telecommunications, supplies, recruiting and many others.• Improved operational efficiencies by analyzing issues and implementing project management.

• Production Executive

  • Aug 2014 - Mar 2015

  • Supervised team of event planners and assistants, while hiring support staff, caterers and other contract workers• Estimated, negotiated and agreed on budgets and timescales with clients and managers.• Selected, ordered and purchased materials for production and liaised with buyers, marketing staff and sales staff.• Supervised work of 8 staff members and gently advised on areas requiring improvement.• Supervised and coordinated work of camera, lighting and sound crew members.• Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.