Experience

SHARP Business Systems (India) Private Limited

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Commercial Account Executive

  • Apr 2019 - Present

   Pan India account handling & follow up with prospect & achieving monthly target. Bank Reconciliation, Ledger scrutiny, payment Entries upload in system, vendor reconciliation, invoice processing , Resolving GST queries of customer. Service billing per month & resolve customer billing complaints by performing activities such as merchandise, refunding money & adjusting bills. Refer unsolved customer grievance to designated dept. for further investigation & complete the target billing. Execute customer focused strategy that will lead to greater retentions of current customer contract, higher revenue per customer & greater customer satisfaction & effectively manage & delegate work to account manager. Process work order & complete all paperwork in accordance with Approved & standardize procedures & renew customer agreements. Independently establish call plans & customer follow up-strategies &Tactics and constantly apply time & territory management techniques. Sell add-ons, amend & convert existing customer systems to meet the Customer expectations.



MICROSOFT AND ERP

• Software Development

• Commercial Account Executive

  • Jul 2017 - Present

  Commercial Account Executive with 4 years of experience is seeking to obtaina position in fast paced people oriented business .Utilize skill that allow me to build rapport, listen & develop solution to customer needs. Build on past successes and continue to provide stellar results for myself and new employer. Commercial Account Executive with 4 years of experience is seeking to obtaina position in fast paced people oriented business .Utilize skill that allow me to build rapport, listen & develop solution to customer needs. Build on past successes and continue to provide stellar results for myself and new employer.