Experience

Trident Hotel Kinsale

• Ireland
• Hospitality
• 1 - 100 Employee

• Hostess / F & B Assistant

  • May 2011 - Present

  1. Make sure all menus are wiped down, free of spots or stains, and complete. 2. Make sure entry doors are clean, free of debris and inviting. 3. Check with manager to assure there are no large or private parties you do not know about. 4. Check with kitchen to see if they are behind or if they are out of anything. 5. Plan out the seating and organize the reservations. 6. Greets guests, escorts them to their table, pull seat out for the ladies, and present menus. 7. Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations. 8. Say good-bye to all of the guests. Check to see that everything was wonderful. Show less



Reef Oasis Blue Bay Resort & Spa

• Hospitality
• 100 - 200 Employee

• Hostess

  • Sep 2010 - Apr 2011

  Supervise and coordinate activities of restaurant personnel to provide fast and courteous service to patrons. Schedules dining reservations and arranges parties or special services for diners. Greet guests, escorts them to tables, and provides menus. Adjust complaints of patrons. Assigns work tasks and coordinates activities of restaurant personnel to ensure prompt and courteous service to patrons. Inspect restaurant serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Show less



Rajdhani Restaurant at Lower Parel

• Guest Relation Executive

  • Oct 2009 - Mar 2010

  Ensure guests satisfaction, improving sales and efficiencies, analyzing customer feedback and providing strategic direction to leadership based on the analysis. Responsible for providing leadership to a team of people to improve quality, customer loyalty, productivity and general operations. Ensure guests satisfaction, improving sales and efficiencies, analyzing customer feedback and providing strategic direction to leadership based on the analysis. Responsible for providing leadership to a team of people to improve quality, customer loyalty, productivity and general operations.



Air Deccan / Kingfisher Airlines

• Mumbai Area, India

• Flight Attendant

  • Sep 2006 - Jun 2009

  Responsible for passenger safety and are trained to deal with security and emergency situations. To ensure that all emergency equipment is in working order prior to take off and explain and demonstrate safety procedures and equipment to passengers. Also reassure passengers in the event of an emergency. To ensure that passengers are comfortable throughout the flight and that the flying experience is a pleasant one. To attend to passengers' needs and provide a high level of customer service, serving refreshments. Show less