Evgeny Aksenov
Oracle IDM Developer / Administrator at МегаФон- Claim this Profile
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Bio
Experience
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Oracle IDM Developer / Administrator
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2014 - Present
Production support of systems and services: OIM, OIA with Citrix & Miscrosoft SSO.Developing additional services and integrate it into the existing infrastructure. Integration with Microsoft AD & internal Service Management systems.Monitoring and administration.
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Technical Support Engineer
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2013 - 2014 1 year , Novosibirsk Region, Russian Federation , Working with the SUPS.FORIS billing subsystem.Problem Identification and elimination in the billing system.Work at the request from the customers.Work with the billing system at a low level, the implementation of operations support systemswith critical requirements for downtime: writing complex PL / SQLprocedure, Workflow optimization, identifying and eliminating weaknesses of the system.
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Technical Support Engineer
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2011 - 2013 2 years , Chennai Area, India , Responsible technical support at the customer's site.Preparing the data for migration from Telecompas system to Foris.Preparation the data for transition to Huawei prebilling system.Analytical work to build internal monitoring system.Achieved a high level of the customer satisfaction by quickly solving technically complex issues.Ensuring the required level of performance in terms of SLA and OSS/BSS processes.Customization of billing solutions to solve integration… , Responsible technical support at the customer's site.Preparing the data for migration from Telecompas system to Foris.Preparation the data for transition to Huawei prebilling system.Analytical work to build internal monitoring system.Achieved a high level of the customer satisfaction by quickly solving technically complex issues.Ensuring the required level of performance in terms of SLA and OSS/BSS processes.Customization of billing solutions to solve integration problems in the absence of communicationwith the development team.
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Technical Support Engineer
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2008 - 20113 years
Responsible technical support.Working with billing subsystem SUPS.FORISInteraction with HP IUM prebilling system.Working with rejected records, that wasn’t billed for some reason.Report generation, analysis and elimination of the causes of errors.Automation the reporting processes and processing records.Sampling of large volumes of the data.Preparation of the variety of statistics reports.
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Software Developer
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2007 - 20081 year
Software development of the selfservice terminals at the gas station.Interaction with the customer, preparation of user documentation.Training.
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Software Developer
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2005 - 20072 years
Web projects administration.Work with the customers (consulting and training).Developing the multimedia applications.Server Administration on VMWare ESXi (vSphere) system.Configuring the virtual machines (Debian OS) for broadcast media content (Wowza,Red5).
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Software Developer and SCADA maintaining
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2004 - 20051 year
The initial stage of production automation.Development of the software for storing and visualizing a data from the sensors.Maintenance of the hardware and software systems.
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