Akongnwie Dieudone Ngwa

Senior Web Application Developer | Digital Marketing Specialist at Loop Technologies CO LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Buea, Southwest, Cameroon, CM
Languages
  • English Full professional proficiency

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Credentials

  • Google IT Support Professional Certificate
    Google
    Feb, 2023
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google
    Jul, 2021
    - Nov, 2024
  • Certified Network Security Specialist (CNSS)
    ICSI (International CyberSecurity Institute), UK
    Aug, 2020
    - Nov, 2024
  • Management Strategies For People and Resources
    YALI Regional Leadership Center - West Africa - Dakar
    Aug, 2020
    - Nov, 2024
  • Strategies For Personal Growth And Development
    YALI Regional Leadership Center - West Africa - Dakar
    Aug, 2020
    - Nov, 2024
  • Workforce Collaboration and Development
    YALI Regional Leadership Center - West Africa - Dakar
    Aug, 2020
    - Nov, 2024
  • Google Cloud Certified - Associate Cloud Engineer
    Google
    Jul, 2023
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Nov, 2022
    - Nov, 2024
  • Alibaba Cloud Professional : Cloud Security
    Alibaba Cloud
    Apr, 2022
    - Nov, 2024
  • Alibaba Cloud Associate
    Alibaba Cloud
    Mar, 2022
    - Nov, 2024

Experience

    • Cameroon
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Web Application Developer | Digital Marketing Specialist
      • Mar 2020 - Present

      •I was in charge of more than 12 projects, from the phases of original research and conceptual design to testing and implementation. • Collaborated with in-house web designers to create sleek and innovative UI designs. • Created powerful Content Management Systems to serve as interfaces for clients. • Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings. • Developed landing pages, dashboards, and online applications using WordPress, Bootstrap, PHP, and MYSQL. • Collected, defined, and translated user requirements into project designs and implementation plans. • Developed and maintained a social media presence, and improved SEO and SEM for the broadest possible audience. • Ran online paid advertisement utilizing tools like Google Ads and Meta Business Suite. Show less

    • IT Support Specialist | IT Administrator
      • Feb 2020 - Sep 2022

      •Installed, maintained, and configured IT equipment including Desktops, Laptops, surveillance systems, and smartphones. • Provided Tier 1 IT support to non-technical internal and external users through troubleshooting techniques, ticketing systems, and desk-side support services. •Implemented good cybersecurity measures and practices to protect systems from malware and phishing threats. • Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes. • Configured and deployed new computers and mobile devices according to internal policies on standardized software and security deployments. • Loaded software, granted permissions, and configured hardware for new employees as part of the onboarding process. • Developed strong communication and organizational skills through working on group projects. Show less

    • Secretarial Assistant
      • Feb 2017 - Oct 2017

      • Responsible for creating Marriage certificates, Birth certificates, and Dead certificates and maintaining these records. • Front desk interaction with Clients, errand interactions with the Magistrates, and other civil registrars. • Traveled to rural regions to conduct court marriages with the civil registrar. • Delivered top-notch administrative support to office staff, promoting excellence in office operations. • Prepared and distributed team-based communications to foster collaboration and enhance team morale. • Monitored premises, screened visitors, updated logs, and issued passes to maintain security. • Kept the reception area clean and neat to give visitors a positive first impression. • Ensured the office space maintained strict cybersecurity practices to protect our client's confidential documents. Show less

  • Providence Tech
    • Kumba, Cameroon
    • Lead Sales Clerk
      • Oct 2016 - Jan 2017

      • Maintained book of business valued at above 23 Million FCFA. • Organized sales paperwork, presented sales reports, and finalized account statements. • Brought Customer Satisfaction Index levels from unsatisfactory to acceptable to the Manager. • Increased sales by educating customers about the products, offering advice on purchases, and promoting additional products. • Automated contact management system, resulting in the better client organization and goal alignment. • Served as liaison for company, clients, and referred prospects regarding inquiries, issues, post-sales follow-up, and customer relations. • Retained excellent client satisfaction ratings through outstanding service delivery. Show less

Education

  • University of Buea
    Bachelor of Science, Computer Science
    2015 - 2019
  • Cameroon College of Arts and Science, Kumba, Cameroon
    Advanced Level Certificate, Science
    2013 - 2015

Community

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