Experience

Crust Africa

• Nigeria
• Financial Services
• 1 - 100 Employee

• Head, Products

  • Mar 2023 - Present



Nubeero

• Nigeria
• Financial Services
• 1 - 100 Employee

• Founder

  • Nov 2019 - Present



Greenwich Merchant Bank

• Nigeria
• Financial Services
• 100 - 200 Employee

• Head, Digital Products

  • Sep 2020 - Feb 2023

  I was responsible for the following: Overall management of the Digital Channels P&L across the Greenwich group. Ensure effective delivery of digital products to Greenwich Group customers; Work jointly with the Corporate Bank, GSL, GAML and all subsidiaries to grow the digital channels of the entire group and execute on key initiatives Define and execute the client solution and engagement strategy. Manage Financials (Revenue and Expenses) for the entire Greenwich Group Digital Business. Drive the effective distribution of digital products to clients through continued enhancement to the value proposition and appropriate positioning Oversee the implementation of innovative and tailored Digital Products; Lead end to end integration of the group's digital solutions with client Digital systems Inform and respond to market and regulatory change to drive product innovation and client positioning. Represent Greenwich at internal and external forums to promote thought leadership and encourage active industry engagement as it relates to Digital Business Maintain core client collateral (including slip-sheets, pitch books, proposal content, regulatory guides) for maximum impact and deploy tailored content Commercialisation of new product launches for client impact and flow of new business. Direct regular internal training programs (e.g. for sales teams, coverage, coverage segment partners, etc.) Ensure compliance of Digital products with local and global regulations, and Greenwich policies: Follow Greenwich Group's requirements for new product development approval Ensure proper controls are included into all risk management tools for Digital products Strategic partnerships with relationship managers, Technology, Operations, Legal, Finance, Treasury for the successful delivery of the above accountabilities. External strategic partnerships. Tracking of digital linked balances regularly and digital volumes with the aim of meeting revenue and balance sheet goals. Show less



Accelerex

• Nigeria
• Financial Services
• 200 - 300 Employee

• Head, System Operations

  • Jun 2019 - Oct 2019

  I am responsible for coordinating operational activities for the System Operations unit. This entails strategic planning, implementation and monitoring of operations in order to effectively support and drive the achievement of the company’s business objectives. the units supervises and managed include Agency Network platform, Terminal Propositioning and maintenance, and PSSP (Payment Solution Service Provider) Operations. The duties include the following: • Track and ensure optimum performance on count and volume of all POS terminals to sustain and surpass business projections • Timely resolution of all POS and merchant/client inquiries and issues • Partner with corporate and public sector groups to identify, develop and grow POS and other emerging e-payment acceptance channels. • Work effectively with NIBSS on the registration of POS and Web merchants • Provide Management and other stakeholders with defined reports as required • Merchants service management and training • Formulate and implement departmental processes, policies and procedures to maximize output • Maintain viable relationship with external clients such as vendors, banks, agents, customers, government agencies, etc • Implement quality and customer-service standards and SLAs • Manage and develop direct reporting staff by facilitating building of their competencies, training and skill acquisition to ensure targets are met on a cost-effective basis • Identity trends and provide market intelligence to Management on product performance, product development, pricing and competitors Show less



Ecobank Nigeria

• Nigeria
• Financial Services
• 700 & Above Employee

• • Jan 2019 - May 2019

  Supervise deployment of POS Terminals and Web collection platforms to merchants.Regularly monitor the performance of POS and Web deployment and collections.Engage relevant stakeholders on the optimal performance of Point of Sale (POS Terminals) and web collection platforms.Analyze POS/Web platform sales and collection data using various data analytics tolls ranging from Microsoft Power BI, Microsoft Excel, Microsoft Access RDBMS and SQL platforms including Toad, RazorSQL and PostGreSQL with the intention of tracking sales and increase sales by developing analogies of the sales pattern on the channels.Provide regular reports on the collections and activities on the POS and Web channelsPrepare POS and Web Acquiring presentations for the on-boarding of new merchantsContinually manage the relationship with existing POS and Web MerchantsManage the entire profitability of POS and Web acquiring business by formulating strategies to grow the business line. Show less

• • Jun 2018 - Dec 2018

  My functions while on this role include:Supervise deployment of POS Terminals to merchants.Regularly monitor the performance of POS deployment and collections.Engage relevant stakeholders on the optimal performance of Point of Sale (POS Terminals).Analyze POS sales and collection data using various data analytics tolls ranging from Microsoft Power BI, Microsoft Excel, Microsoft Access RDBMS and SQL platforms including Toad, RazorSQL and PostGreSQL with the intention of tracking sales and increase sales by developing analogies of the sales pattern on the channels.Provide regular reports on the collections and activities on the POS channels Show less

• • Jan 2018 - Jun 2018

  My functions while on this role include:Supervise deployment of POS Terminals to merchants.Regularly monitor the performance of POS deployment and collections.Supervise deployment of Quick Response (QR) applications to merchants.Engage relevant stakeholders on the optimal performance of the Quick Response (QR) applications/Channels.Regularly monitor the performance of Quick Response (QR) applications and collections on the channel.Supervise deployment of MasterCard Payment Gateway System (MPGS) and other Web payment gateways to merchants.Regularly monitor the performance of MasterCard Payment Gateway System (MPGS) and collections on the platform/channel.Analyze POS/MPGS/QR sales data using various data analytics tolls ranging from Microsoft Power BI, Microsoft Excel, Microsoft Access RDBMS and SQL platforms including Toad, RazorSQL and PostGreSQL with the intention of tracking sales and increase sales by developing analogies of the sales pattern on the channels.Provide regular reports on the collections and activities on the POS/MPGS/QR channels Show less

• • Apr 2017 - Dec 2017

  My functions while in this role include the following:Supervise deployment of POS Terminals to merchants.Supervise Direct Sales Agents (DSA) in the day to day issues as it relates to POS deployment and monitoring.Regularly monitor the performance of POS deployment and collectionsSupervise deployment of Quick Response (QR) applications to merchants.Regularly monitor the performance of Quick Response (QR) applications and collections on the channel.Supervise deployment of MasterCard Payment Gateway System (MPGS) to merchants.Regularly monitor the performance of MasterCard Payment Gateway System (MPGS) and collections on the platform/channel.Analyze POS/MPGS/QR sales data using various data analytics tolls ranging from Microsoft Excel, Microsoft Access RDBMS and SQL platforms including Toad, RazorSQL and PostGreSQL with the intention of tracking sales and increase sales by developing analogies of the sales pattern on the channels.Provide regular reports on the collections and activities on the POS/MPGS/QR channels. Show less

• • Mar 2015 - Apr 2017

  My functions while in this role include the following:Supervision of the non-cards dispute resolution desk (Non-Card Payments and Mobile Payments).Reconciliation of customer’s account in relation to non-cards electronic banking products.Resolving of all dispute issues as it relates to non-cards electronic banking products and mobile payments.Resolving of all dispute issues as it relates to electronic funds transfer (EFT) banking products.Liaising with other banks as it relates to non-cards electronic banking productsAnalyze dispute trends using MS Excel and MS Access RDBMS with a view to track possible failure periods and prepare the team for proactive dispute resolutions.Develop SQL Scripts for easy resolution of disputes taking into consideration different dispute scenarios.Develop MS Excel templates for ease of data capture and final customer account credit to customers. Show less

• • Jun 2014 - Mar 2015

  The functions in the role include the following:Supervision of the cards dispute resolution cluster.Reconciliation of customer’s account in relation to electronic banking products (Cards).Resolving of all dispute issues as it relates to electronic banking products (Cards).Liaising with other banks as it relates to electronic banking products (Cards).Develop MS Excel templates for decoding MasterCard T112, T464 and other related files.

• • Mar 2010 - May 2014

  The role is responsible for the following:Reconciliation of customer’s account in relation to electronic banking products.Resolving of all dispute issues as it relates to electronic banking products.Liaising with other banks as it relates to electronic banking products.

• • Nov 2008 - Mar 2010

  The role in this function includes:Reconciliation of ATM general ledger accounts in the bank’s books.Training of Branch Operations staff on ATM reconciliation.Daily monitoring of internal accounts for all branches Reconciliation of long outstanding items in the banks books

• • Jul 2006 - Oct 2008

  My function include the following:Daily cash collection and cash payments to customers.Treating of funds transfer request for customers.Daily remittance of custom’s payments made at the branch to the central collection desk.Daily Monitoring of the branch’s internal accounts.Treating of SWIFT transfer request by customers.Treating of form M payments by customersDaily monitoring of internal accounts for branches Resolving all issues as it relates to internal accounts for branches Collation and review of weekly and monthly proof of accounts as submitted by the branchesI was a member of the team that wrote the Funds Transfer Desk Operating Manual after the successful migration of the Core Banking Application from Globus to Flexcube Show less



Leadway

• Nigeria
• Financial Services
• 700 & Above Employee

• Underwriting Officer

  • Nov 2005 - Jul 2006

  I was involved in basic life assurance underwriting and and the design of simple annuity plans for clients. I was involved in basic life assurance underwriting and and the design of simple annuity plans for clients.



Leadway

• Nigeria
• Financial Services
• 700 & Above Employee

• Graduate Attache

  • Jun 2004 - Aug 2004

  Life assurance underwriting. Life assurance underwriting.