Experience

Mottainai Recycling

• Nigeria
• Environmental Services
• 1 - 100 Employee

• Consumer Insight Officer

  • May 2021 - Present

  Manage all marketing channels and brand communications initiative from start to finish Manage all marketing channels and brand communications initiative from start to finish



EML Activations.

• Nigeria
• Advertising Services
• 1 - 100 Employee

• Project Supervisor

  • Feb 2020 - May 2021

  Strategizing and planning of in-dept experiential marketing campaigns, client follow up and final execution of assigned activations. Executed projects for Nigerian Breweries Major brands Strategizing and planning of in-dept experiential marketing campaigns, client follow up and final execution of assigned activations. Executed projects for Nigerian Breweries Major brands



Emporium Communications

• Brand Ambassador for Winston Cigarettes

  • Aug 2019 - Oct 2019

  Worked on Winston cigarettes, a product of Japan Tobacco International. Daily task include pack placement, brand awareness and in store activation to Small and Medium enterprises. Worked on Winston cigarettes, a product of Japan Tobacco International. Daily task include pack placement, brand awareness and in store activation to Small and Medium enterprises.



New World Immigration

• South Africa
• Law Practice
• 1 - 100 Employee

• Sales Consultant

  • Mar 2018 - Jun 2019

  Pitching visas sales and other travel itinerary to prospects via cold calling. Had a good 70% conversion rate Pitching visas sales and other travel itinerary to prospects via cold calling. Had a good 70% conversion rate



Outcess

• Nigeria
• IT Services and IT Consulting
• 200 - 300 Employee

• Outbound Customer Service Representative (Airtel Nigeria)

  • May 2017 - Mar 2018

  • Providing Customers with relevant service information to satisfy their queries. • Attending to, follow up and resolving customer complaints and inquiries. • Consistent delivery of high level customer service to High-value prepaid and postpaid customers • Capturing of customer complaint, request and enquiry using the CRM tool to aid trend analysis and efficient reporting. • Escalating issues that cannot be resolved as a frontline agent and following up where necessary • Providing Customers with relevant service information to satisfy their queries. • Attending to, follow up and resolving customer complaints and inquiries. • Consistent delivery of high level customer service to High-value prepaid and postpaid customers • Capturing of customer complaint, request and enquiry using the CRM tool to aid trend analysis and efficient reporting. • Escalating issues that cannot be resolved as a frontline agent and following up where necessary



Workforce Group

• Nigeria
• Business Consulting and Services
• 300 - 400 Employee

• Sales Executive (Unity Bank Plc)

  • Nov 2016 - May 2017

  • Opening of CASA bank accounts for Small and Medium Enterprises • Mobilization of cash deposit • Deployment of POS machines and other ease of payment channels • Easing clients' access to credit facilities and following up with management when necessary • Managing customer relationship to sustain account and ensure continuous use • Opening of CASA bank accounts for Small and Medium Enterprises • Mobilization of cash deposit • Deployment of POS machines and other ease of payment channels • Easing clients' access to credit facilities and following up with management when necessary • Managing customer relationship to sustain account and ensure continuous use