Experience

Meta

• United States
• Software Development
• 700 & Above Employee

• Research Program Manager - Reality Labs (AR/VR)

  • Jan 2016 - Present

  Research Program Manager – Facebook Reality Labs Identify, establish, and maintain programs and processes to support research execution at scale Foster and build relationships within Facebook legal, policy, and compliance to proactively optimize and streamline research processes Manage Research Assistants and Research Assistant program for Facebook Reality Labs UX Steward for Research budget (forecasting and yearly planning) and management of contingent workforce Manage research contract program supporting 100+ researchers Leveraged partnerships with global and local research vendors to negotiate rate cards and master SOW language for efficient project execution Source, vet, and facilitate the security assessment of vendors Co-Authored a Medium article about Rolling Research Speaking Engagements: People Nerds panel | Rolling Research: Your key to Creating a Culture that Incorporates User Insights – 2020 AnswerLab Client panel – 2020 AnswerLab Salon Series | International Research – 2019 Facebook panel | Research Operations – 2019 Research Program Manager – International Advise researchers on best practices planning, executing, and sharing findings from international & domestic research Assess gaps in the international research program to create resource documents and trainings in partnership with researchers Document and establish policies around user data sharing and non-disclosures in conjunction with cross functional partners Establishing best practices for international recruiting and advising on how to reach niche populations Creating the process for screening and hiring research contractors for UX Research Developing and maintaining relationships with vendors to create efficiencies and set pricing Work with our AV/Labs managers to ensure researcher needs for equipment and labs are met Experience negotiating pricing with research tool vendors Ensure research team needs are met when moving to new offices Mentor the coordinators on my team Show less



AnswerLab

• United States
• Research Services
• 100 - 200 Employee

• Sr. Project Manager

  • Oct 2014 - Jan 2016

  Train and manage new Project ManagersOversee programs of domestic and international research: Maintaining/updating timelines & resource allocationActing as the gateway between the research team and our clients for individual projects as well as programs of researchFor qualitative and quantitative research, I assist our sales team with bidding and project feasibilitySchedule internal and external project kickoffs with the research team and clients For qualitative studies, manage recruitment, facility selection, and overall research and technology logisticsFor quantitative studies, manage panel vendors, survey programming and fieldingManage project budgets Actively building, maintaining, and leveraging a database of customers for research Account tracking and client knowledge centerDrafting statements of work and pricingLook for ways to make processes more efficient and/or functionalWork directly with our vendors to make sure AnswerLab standards are being met Vet new domestic and international vendorsThe hallmark of this position is anticipating obstacles and opportunities and planning how to bypass or capitalize on them Show less

• Project Manager

  • Oct 2013 - Oct 2014

  Manage recruitment, facility selection, and overall research and technology logisticsManage project budgetRecruiting for high profile research For qualitative I assist our sales team with bidding and project feasibilitySchedule internal project kickoffs with the research team and clients Account tracking and client knowledge centerWork directly with our vendors to make sure AnswerLab standards are being met Look for ways to make processes more efficient and/or functional Show less



Fleischman Field Research

• San Francisco Bay Area

• Associate Project Manager

  • Sep 2011 - Oct 2013

  Manage project timelines to ensure deadlines are met Facilitate communication with clients: send client updates and summaries of recruiting progress Monitor project budgets Manage 15 recruiters Moderate individual interviews Screener and moderating guide formulation Knowledge of a variety of software such as Morae and WebEx Experience with audio/video setup Experience with working across various departments Recruit for high profile studies Organize and specify recruiting order to ensure client quotas are met I anticipate and resolve issues before they arise Update Fleischman database of respondents Assist in database development Designing and executing queries in Access database Show less



Fleischman Field Research

• San Francisco Bay Area

• Client Coordinator and Recruiter

  • Aug 2009 - 2011

  Coordinate client needs on site for study Directing respondents when they arrive at the facility Facilitating communication between clients and the recruiting office Preparation of any client documents needed for the studies Scheduling catering services for the clients and respondents Drafting host reports Writing and distributing incentive checks Organizing incoming and outgoing mail Recruiting respondents for market research studies Typing respondent profiles for client updates Updating Fleischman database of respondents Show less



The George Washington University Gelman Library

• Washington D.C. Metro Area

• Entrance Desk Student Assistant

  • 2006 - 2009

  Facilitate the flow of acceptable patrons and students into and out of the library. Performing patron counts Answering a multi-line telephone Placed facilities requests Assisted with the opening or closing of the library. Facilitate the flow of acceptable patrons and students into and out of the library. Performing patron counts Answering a multi-line telephone Placed facilities requests Assisted with the opening or closing of the library.



Northeast Alliance Summer Science Program

• Storrs, CT

• Research Participant

  • 2007 - 2008

  Participated 2 consecutive summers Conduct my own research working with Mitochondrial and chromosomal DNA Perform an oral presentation of my research goals Create a poster presentation of my finished project Present my poster at a symposium for all program participants across the program Participated 2 consecutive summers Conduct my own research working with Mitochondrial and chromosomal DNA Perform an oral presentation of my research goals Create a poster presentation of my finished project Present my poster at a symposium for all program participants across the program