Anastasia Kibets

Head of Product at YouScan Social Listening 🇺🇦
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Contact Information
us****@****om
(386) 825-5501
Location
PL
Languages
  • English Professional working proficiency
  • Ukrainian Native or bilingual proficiency
  • Polish Limited working proficiency

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Diana Shkurko

Anastasia is an exceptional product manager and leader. She has been an invaluable part of various teams at YouScan, each time managing to succeed and make a massive impact. She excels at leading teams through the most complex and changing environments (a rare talent!). She is both analytical and creative, with a strong work ethic and deep industry knowledge. Anastasia is one of the best people I have had the pleasure of working with.

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Credentials

  • Leading Teams
    Coursera
    Aug, 2019
    - Sep, 2024
  • Influencing People
    Coursera
    Jul, 2019
    - Sep, 2024
  • Managing Talent
    Coursera
    Jun, 2019
    - Sep, 2024
  • Inspiring and Motivating Individuals
    Coursera
    May, 2019
    - Sep, 2024
  • An Introduction to Marketing Statement of Accomplishment
    University of Pennsylvania
    Jul, 2014
    - Sep, 2024
  • IELTS 7.5
    Cambridge English Language Assessment
    Apr, 2013
    - Sep, 2024

Experience

  • YouScan Social Listening 🇺🇦
    • Head of Product
      • Jan 2023 - Present

    • Product Manager
      • Jan 2021 - Jan 2023

    • Support Team Lead
      • Feb 2019 - Dec 2020

    • Customer Success Manager
      • Jun 2015 - Jan 2019

      - Proactive work with brands and media agencies including key customers- Online and offline training sessions for new users- Organisation of offline events for customers- Holding webinars and presentations at our offline events- Prolongation of contracts, upselling- Preparation of external and internal tutorials- Implementation and improvement of the onboarding process for our customers- Collection and delivery customers feedback and requests to other teams- Launch of e-mail or In-App campaigns for our users Show less

  • LeadScanner
    • Pakistan
    • Information Services
    • 1 - 100 Employee
    • Customer Support Manager (Part time)
      • Oct 2015 - Jun 2016

      - Technical support in live chat - Technical support in live chat

  • Namecheap, Inc
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Customer Support Representative
      • Dec 2014 - Jun 2015

      - Technical support in English in live chat and tickets - Writing articles for internal and external knowledge bases - Technical support in English in live chat and tickets - Writing articles for internal and external knowledge bases

  • Utility Company “Municipal Waste Management Company”
    • Specialist in The landfill construction project
      • Nov 2013 - Dec 2014

      - Preparation and translation of technological and bidding documentation - Conducting business correspondence with foreign partners - Preparation and translation of technological and bidding documentation - Conducting business correspondence with foreign partners

Education

  • Harkivs'kij Nacional'nij Universitet im. V.N. Karazina
    Master’s Degree, International Relations and Affairs
    2009 - 2014

Community

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