Akib Ahmed

ICT Support Officer at Stanley College
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Skills

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Bio

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Credentials

  • Cyber@ANZ Virtual Experience Program
    InsideSherpa
    May, 2020
    - Oct, 2024
  • Learning Logo Design
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Ethical Hacking: Footprinting and Reconnaissance
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Ethical Hacking: Introduction to Ethical Hacking
    LinkedIn
    Dec, 2019
    - Oct, 2024

Experience

  • Stanley College
    • Australia
    • Higher Education
    • 100 - 200 Employee
    • ICT Support Officer
      • Oct 2022 - Present
  • Woolworths Supermarkets
    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service Team Member
      • Nov 2020 - Present
  • Edith Cowan University
    • Australia
    • Higher Education
    • 700 & Above Employee
    • Student Assistant
      • Dec 2019 - Jul 2021

      • Being the first line of contact to incoming clients with different issues related to enrolment and basic IT knowledge• Working with a diversified team under pressure• Logging tickets for the issues that needs to be managed on a higher level• Assisting students with installing and configuring software and other services offered by the university

    • Orientation Assistant
      • Jan 2020 - Mar 2021

      • Provide new students with information related to university history and various facilities• Provide international students with additional information related to transport, housing, study and food facilities

    • Student Assistance with Learning Technologies (SALT)
      • Aug 2020 - Dec 2020

      • Providing excellent customer service to students on the usage of common technology• Working with a diversified team under pressure• Logging tickets for the issues that needs to be managed by IT administrators• Assisting students with installing and configuring software and other services offered by the university

    • Peer Advisor (Virtual and On-site)
      • Mar 2020 - Oct 2020

      • Providing study and assessment related support to students• Booking appointments for students requiring detailed assistance• Assist management with clerical and data entry and analytics related tasks

  • Office of Digital Government
    • Government Administration
    • 1 - 100 Employee
    • Cyber Security Intern
      • Mar 2021 - May 2021

Education

  • Edith Cowan University
    Master's degree, Cyber Security
    2019 - 2021
  • Bangladesh University of Engineering and Technology
    Bachelor's of Science (B.Sc.), Computer Science & Engineering
    2014 - 2018
  • Notre Dame College, Dhaka
    Higher Secondary Certificate (HSC), Science

Community

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