Experience

PT Wahana Ottomitra Multiartha Tbk

• Indonesia
• Financial Services
• 400 - 500 Employee

• • Apr 2019 - Present

  IT Research & Development SpecialistMain Responsibilities are :- Product Research and Market Research- Management and planning of existing and non-existing IT system program designs- Coordination with vendors and IT functions for project development- Coordination of project implementation- Improvment projects for IT system, cost efficiency and service process flow in IT

• • Oct 2012 - Apr 2019

  IT Core Business Analyst - SpecialistMain Responsibilities are :- Assigned on Internal IT Project Request and Change Request- Bridging beetwen user function and IT Development- Guiding the process of application development system. so it can be use by user with good (standart quality)- Creating Impact Analyst and Functional Specsification Document- System Integration Testing- User Acceptance TestingCore Business function include :Collection. Recovery & Remedial, AMU, Operation, Tax & Insurance, Marketing, Refinancing used bike Show less



PT. Sumber Alfaria Trijaya, Tbk

• Indonesia
• Retail
• 700 & Above Employee

• IT Support Analyst

  • Apr 2010 - Oct 2012

  Support data to all function, Troubleshoting, setting wifi, problem solving network, maintenace pc/printer Support data to all function, Troubleshoting, setting wifi, problem solving network, maintenace pc/printer



PT. Bakrie Telecom Tbk

• Surabaya Area, East Java, Indonesia

• Callcenter Agent

  • Apr 2009 - Jul 2010

  Guiding Setting modem, Guiding setting handset, open lock simcard, handling complain customer Guiding Setting modem, Guiding setting handset, open lock simcard, handling complain customer