Experience

BPC Banking Technologies

• Switzerland
• Software Development
• 400 - 500 Employee

• Implementation Specialist

  • Nov 2018 - Present

  • SmartVista Suite deployment; • System configuration according to customer’s business requirements; • International Payment System Certifications (VISA , MasterCard, ChinaUnionPay); • Legacy system data migration; • Production launch; • Post “go-live” support. • SmartVista Suite deployment; • System configuration according to customer’s business requirements; • International Payment System Certifications (VISA , MasterCard, ChinaUnionPay); • Legacy system data migration; • Production launch; • Post “go-live” support.



TPS Worldwide

• United Arab Emirates
• IT Services and IT Consulting
• 500 - 600 Employee

• Implementation Team Lead

  • Jun 2017 - Nov 2018

  Day to day responsibilities include but not limited to: · Provide 2nd Level support for in-house applications.· Provide Off-Hours support, as needed, to resolve system problems during non-business hours or backlogs.· Provide leadership and daily support in order to ensure customer satisfaction. · Develop and maintain good relationships with lines of business. Ensure communication is customer focused and professional.· Ensure timely monitoring and resolving of issues tickets.· Works with team to develop scripts to automate repeatable manual tasks.· Troubleshoot and resolve application or infrastructure issues. This requires detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality Additional duties includes leading the L1 & L2 caliber troubleshooting/triage of incidents, reviewing data-quality issues, completing escalation management. In addition i will be providing L2 monitoring support at the infrastructure, application & middleware layers, resolving and reporting of incidents for the production environments. i am responsible for performing L2 caliber troubleshooting/triage of incidents, completing escalation management. In addition, this position will allow to execute systems administrative tasks, help to create and maintain production support documentation and assist on projects when directed. Show less

• Senior Implementation Engineer

  • Jul 2016 - Jun 2017

  Implementation of project at client side Project Management.Solution suggestion and implementationQuality assurance Provide product training to client Accounts Management( Client Facing/meeting)Requirement gathering for change requestCustomization/development for clientsLead the project from its starting to end Train/manage resource aligned in particular project

• Senior Software Quality Assurance Engineer

  • Jul 2015 - Jun 2016

  This designation allow me to interact with clients(local and foreign Banks) and ensure that the product contain all the quality aspect. With this new position i will able to work stand alone for betterment of project deliverable

• Software Quality Assurance Engineer

  • Jan 2014 - Jun 2015

  My job is to provide and improve quality of product and ensure that the product which is handed over to our client must contain all the quality aspect. Product automation, manual/black box testing, load testing, stress testing, white box testing. code review

• Associate Software Quality Assurance Engineer

  • Jun 2013 - Dec 2013

  My job is to provide and improve quality of product and ensure that the product which is handed over to our client must contain all the quality aspect. Product automation, manual/black box testing, load testing, stress testing, white box testing. code review



DHA Suffa University

• Pakistan
• Higher Education
• 200 - 300 Employee

• Web developer

  • May 2012 - Jul 2012

  website designer, content , SEO website designer, content , SEO



Walker

• Pakistan, Karachi.

• Task Manager

  • Jun 2006 - Jul 2006