Experience

Holiday Inn Resort Bali Canggu

• Indonesia
• Hotels and Motels
• 1 - 100 Employee

• Human Resources Executive

  • Oct 2023 - Present

  Pre-Opening Team Pre-Opening Team



Sensorial Management Group

• Indonesia
• Hospitality
• 1 - 100 Employee

• Human Resources Coordinator

  • Nov 2022 - Oct 2023

  - Report to Assistant Director of HR regarding any advice functional area of every outlet - Adjust and implement between governmental requirement and company policy for each functional area - Provide administrative support in HR Department (HRIS, legal, supportive documents) - Analyze data based on requirement of HR Department - Communicate internal and external department - Handle payroll, service charge and employee benefit (BPJS Ketenagakerjaan, BPJS Kesehatan, Health… Show more - Report to Assistant Director of HR regarding any advice functional area of every outlet - Adjust and implement between governmental requirement and company policy for each functional area - Provide administrative support in HR Department (HRIS, legal, supportive documents) - Analyze data based on requirement of HR Department - Communicate internal and external department - Handle payroll, service charge and employee benefit (BPJS Ketenagakerjaan, BPJS Kesehatan, Health Insurance) - Conduct and supervise training and development for all employee - Co facilitate Assistant Director of HR related to Training Needs Analysis in certain area - Facilitate employee activities to reduce employee retention - Handling contract of staff and trainee of every outlet - Facilitate end to end recruitment process for staff and trainee candidate - Handling brand orientation for newcomers - Maintaining relationship in between school/institution in ought to sourcing of new staff candidate and training program - Incharge of employee announcement (birthday, promotion, resignation, new hire) - Conduct employee gathering every 3 months - Take care of intern in all outlet and conduct trainee gathering Show less - Report to Assistant Director of HR regarding any advice functional area of every outlet - Adjust and implement between governmental requirement and company policy for each functional area - Provide administrative support in HR Department (HRIS, legal, supportive documents) - Analyze data based on requirement of HR Department - Communicate internal and external department - Handle payroll, service charge and employee benefit (BPJS Ketenagakerjaan, BPJS Kesehatan, Health… Show more - Report to Assistant Director of HR regarding any advice functional area of every outlet - Adjust and implement between governmental requirement and company policy for each functional area - Provide administrative support in HR Department (HRIS, legal, supportive documents) - Analyze data based on requirement of HR Department - Communicate internal and external department - Handle payroll, service charge and employee benefit (BPJS Ketenagakerjaan, BPJS Kesehatan, Health Insurance) - Conduct and supervise training and development for all employee - Co facilitate Assistant Director of HR related to Training Needs Analysis in certain area - Facilitate employee activities to reduce employee retention - Handling contract of staff and trainee of every outlet - Facilitate end to end recruitment process for staff and trainee candidate - Handling brand orientation for newcomers - Maintaining relationship in between school/institution in ought to sourcing of new staff candidate and training program - Incharge of employee announcement (birthday, promotion, resignation, new hire) - Conduct employee gathering every 3 months - Take care of intern in all outlet and conduct trainee gathering Show less



Brain Academy by Ruangguru

• Education Administration Programs
• 700 & Above Employee

• Assistant Manager (Student Advisor)

  • Jul 2021 - Nov 2022

  - Help out in development of growth-mindset and supportive culture for students - Taking part to provide room for communication between parents, students and consultant in one online group platform (WhatsApp) - Responsible in operational process (end to end) especially in readiness of learning context (onboarding, explanation to user, consultation, offboarding) - Proactive in giving learning information's to students through group online platform (chat and video call) via meet -… Show more - Help out in development of growth-mindset and supportive culture for students - Taking part to provide room for communication between parents, students and consultant in one online group platform (WhatsApp) - Responsible in operational process (end to end) especially in readiness of learning context (onboarding, explanation to user, consultation, offboarding) - Proactive in giving learning information's to students through group online platform (chat and video call) via meet - Distributing update information regarding product in Brain Academy to students and parents - As a reception in front and take care any walk in guest for inquiry of product knowledge of Brain Academy - As a host in every occasions in branch - Managing branch Instagram account - Mentoring and coaching student in ought to achieve their target in learning context - Assist administrative and report directly to Branch Manager/Business Operations Lead - As acting branch manager when branch manager position was empty Show less - Help out in development of growth-mindset and supportive culture for students - Taking part to provide room for communication between parents, students and consultant in one online group platform (WhatsApp) - Responsible in operational process (end to end) especially in readiness of learning context (onboarding, explanation to user, consultation, offboarding) - Proactive in giving learning information's to students through group online platform (chat and video call) via meet -… Show more - Help out in development of growth-mindset and supportive culture for students - Taking part to provide room for communication between parents, students and consultant in one online group platform (WhatsApp) - Responsible in operational process (end to end) especially in readiness of learning context (onboarding, explanation to user, consultation, offboarding) - Proactive in giving learning information's to students through group online platform (chat and video call) via meet - Distributing update information regarding product in Brain Academy to students and parents - As a reception in front and take care any walk in guest for inquiry of product knowledge of Brain Academy - As a host in every occasions in branch - Managing branch Instagram account - Mentoring and coaching student in ought to achieve their target in learning context - Assist administrative and report directly to Branch Manager/Business Operations Lead - As acting branch manager when branch manager position was empty Show less



PT. Global Imoo Telekomunikasi

• Indonesia
• Retail
• 1 - 100 Employee

• Trainer

  • Mar 2021 - Jul 2021

  - Take care administrative of promotor report (sell out, promotion, available stock) - Recruitment and selection for new promotor - Train product knowledge and how to sell to promotor - Set KPI for promotor and do performance appraisal - Deliver promotor needs - Directly contact with HQ within report and new product training and procedure - Help out promotor to deal with customer problem - Mentoring and coaching promotors - Set SOP and standard for promotor -… Show more - Take care administrative of promotor report (sell out, promotion, available stock) - Recruitment and selection for new promotor - Train product knowledge and how to sell to promotor - Set KPI for promotor and do performance appraisal - Deliver promotor needs - Directly contact with HQ within report and new product training and procedure - Help out promotor to deal with customer problem - Mentoring and coaching promotors - Set SOP and standard for promotor - Responsible to promotor absence, daily activity and support to achieve their target Show less - Take care administrative of promotor report (sell out, promotion, available stock) - Recruitment and selection for new promotor - Train product knowledge and how to sell to promotor - Set KPI for promotor and do performance appraisal - Deliver promotor needs - Directly contact with HQ within report and new product training and procedure - Help out promotor to deal with customer problem - Mentoring and coaching promotors - Set SOP and standard for promotor -… Show more - Take care administrative of promotor report (sell out, promotion, available stock) - Recruitment and selection for new promotor - Train product knowledge and how to sell to promotor - Set KPI for promotor and do performance appraisal - Deliver promotor needs - Directly contact with HQ within report and new product training and procedure - Help out promotor to deal with customer problem - Mentoring and coaching promotors - Set SOP and standard for promotor - Responsible to promotor absence, daily activity and support to achieve their target Show less



InterContinental Bali Resort

• Indonesia
• Hospitality
• 100 - 200 Employee

• Quality & Continuous Improvement Coordinator

  • Oct 2019 - Feb 2021

  - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - As Risk Champion to ensure Safe Hotel Manage Risk running within department - Elaborate and coordinate regarding Trainee in and out flow and maintain relationship between hotel and partner schools - Conduct training need analysis within inside department and trainee - Mentoring and coaching of trainee inside hotel - Continuous improvement project - Prepare and updating… Show more - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - As Risk Champion to ensure Safe Hotel Manage Risk running within department - Elaborate and coordinate regarding Trainee in and out flow and maintain relationship between hotel and partner schools - Conduct training need analysis within inside department and trainee - Mentoring and coaching of trainee inside hotel - Continuous improvement project - Prepare and updating documentation of Standard Evaluation Audit/Quality 360 from IHG - Assisting in walk-through hotel daily audit - Administration task and directly report to Dir. QCI elaborate with L&D Manager and Resort Call Center Manager Show less - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - As Risk Champion to ensure Safe Hotel Manage Risk running within department - Elaborate and coordinate regarding Trainee in and out flow and maintain relationship between hotel and partner schools - Conduct training need analysis within inside department and trainee - Mentoring and coaching of trainee inside hotel - Continuous improvement project - Prepare and updating… Show more - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - As Risk Champion to ensure Safe Hotel Manage Risk running within department - Elaborate and coordinate regarding Trainee in and out flow and maintain relationship between hotel and partner schools - Conduct training need analysis within inside department and trainee - Mentoring and coaching of trainee inside hotel - Continuous improvement project - Prepare and updating documentation of Standard Evaluation Audit/Quality 360 from IHG - Assisting in walk-through hotel daily audit - Administration task and directly report to Dir. QCI elaborate with L&D Manager and Resort Call Center Manager Show less



InterContinental Bali Resort

• Indonesia
• Hospitality
• 100 - 200 Employee

• Risk Management Coordinator

  • Jun 2018 - Jan 2019

  - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - Preparing and conducting Risk Management Meeting - Co-facilitating training about earthquake, tsunami and fire - Facilitating and recording of TMT (Ten Minute Training) of risk management - Processing risk and fire assesment cycle - Processing risk management calender for IHG - Create summary of incident report - Continuous improvement project - Check and auditing both… Show more - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - Preparing and conducting Risk Management Meeting - Co-facilitating training about earthquake, tsunami and fire - Facilitating and recording of TMT (Ten Minute Training) of risk management - Processing risk and fire assesment cycle - Processing risk management calender for IHG - Create summary of incident report - Continuous improvement project - Check and auditing both emergency line and elevator alarm - Ensure expiry and supply of Tsunami Store - Ensure all CMT Bag and First Aid Box equipment is suited as listed and maintained well - Prepare and updating documentation of Standard Evaluation Audit/Quality 360 from IHG Show less - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - Preparing and conducting Risk Management Meeting - Co-facilitating training about earthquake, tsunami and fire - Facilitating and recording of TMT (Ten Minute Training) of risk management - Processing risk and fire assesment cycle - Processing risk management calender for IHG - Create summary of incident report - Continuous improvement project - Check and auditing both… Show more - Process and review data of guest comment - Preparing and co-facilitating HeartBeat Meeting - Preparing and conducting Risk Management Meeting - Co-facilitating training about earthquake, tsunami and fire - Facilitating and recording of TMT (Ten Minute Training) of risk management - Processing risk and fire assesment cycle - Processing risk management calender for IHG - Create summary of incident report - Continuous improvement project - Check and auditing both emergency line and elevator alarm - Ensure expiry and supply of Tsunami Store - Ensure all CMT Bag and First Aid Box equipment is suited as listed and maintained well - Prepare and updating documentation of Standard Evaluation Audit/Quality 360 from IHG Show less



Langon Bali Resort & Spa

• Nusa Dua

• Acting as Human Resources Manager

  • Feb 2017 - Mar 2017

  Conducting people to work as a team for each task in planning human resources administration such as Standard Operational Procedure (SOP), Job Description, House Rules, Absent form, Logbook Activity, Certificate and Thank You Letter Solving problem and issues that exist in hotel regarding Human Resources, conducting and do Performance Appraisals and Evaluation to all department that exist in hotel and report all department activities to Hotel General Manager and Lecturer in term of… Show more Conducting people to work as a team for each task in planning human resources administration such as Standard Operational Procedure (SOP), Job Description, House Rules, Absent form, Logbook Activity, Certificate and Thank You Letter Solving problem and issues that exist in hotel regarding Human Resources, conducting and do Performance Appraisals and Evaluation to all department that exist in hotel and report all department activities to Hotel General Manager and Lecturer in term of learning progress in Hotel Practice Show less Conducting people to work as a team for each task in planning human resources administration such as Standard Operational Procedure (SOP), Job Description, House Rules, Absent form, Logbook Activity, Certificate and Thank You Letter Solving problem and issues that exist in hotel regarding Human Resources, conducting and do Performance Appraisals and Evaluation to all department that exist in hotel and report all department activities to Hotel General Manager and Lecturer in term of… Show more Conducting people to work as a team for each task in planning human resources administration such as Standard Operational Procedure (SOP), Job Description, House Rules, Absent form, Logbook Activity, Certificate and Thank You Letter Solving problem and issues that exist in hotel regarding Human Resources, conducting and do Performance Appraisals and Evaluation to all department that exist in hotel and report all department activities to Hotel General Manager and Lecturer in term of learning progress in Hotel Practice Show less