Experience

Smart Vision for Information Systems

• United Arab Emirates
• IT Services and IT Consulting
• 100 - 200 Employee

• Systems Engineer

  • Sep 2014 - Present

  • Windows server installation and configuration. • Configuring and Monitoring E-mail clients (Outlook 2003, 2007, 2010, outlook express and Windows Live mail). • AD support and migration- 2008 R2b to 2012 R2 • DNS and DHCP configuration and maintenance • RAID configuration and support • VMware and Hyper-V installation and configuration • Virtual machines configuration in Hyper V Manager • Windows servers backup and maintaining. • VMware backup through V-motion • Providing support for various kinds of OS issues for around 400+ users. • Giving SLA level support to users through BMC Track-IT software • Maintenance and optimizing of PC’s and LAN Network. • Ghost and Acronis image creation and restore. • Managing Q-matic issues • Configuring TA systems (Time Attendance Machines) • Managing HFC application • ATM machines Support-(Etisalat Payment Machines) • Network Troubleshooting (Patching the Network patch panel to the switch and enabling.) • To Ensure Latest Service Packs, patches and antivirus updates Show less



IT People FZ LLC

• Information Technology & Services
• 1 - 100 Employee

• System Administrator

  • Oct 2011 - Aug 2014

  • System Administration (Installing, Configuring & Administrating Windows Server 2003/2008/2008/2012 and Windows XP/Windows 7. • Windows Server Hardware and software support. • RAID Creation and support. • Blade server support (HP And Dell) • Managing and troubleshooting Active directory Services, DHCP, DNS and Radius server. • Active Directory Support and User administration. • Configuring and Monitoring E-mail clients- Outlook 2003, 2007, 2010, 2013 outlook express and Windows Live mail. • Installation of VMware workstation 7.0, VM player and MS Virtual PC on windows platform. • V-Motion and Snapshot • Hyper-V environment support. • Firewall support- fortigate • Backup and restore- All kind of backup. • Tape ware backup library administration through ARC serves supporting software. • V-Lan and VPN configuration and management • Providing support for various kinds of OS issues for around 700+ user. • Worked on rotational shift timing and providing user place visit or remote support using tools like communicator, Lync, Net meeting, WebEx and LANDesk. • Experience on ticketing tool BMC Remedy/Track IT. • First level support to ORACLE database through SQL portal. • Support and trouble shooting for CORE BANKING SYSTEM (FLEXCUBE). • ATM authentication support- More than 100 machines. • ATM support call logging to machine support centers. • Monitoring ATM network through Power cad. • Installation and configuration of local and network printers. • Administration of print queue server. • Coordinating vender’s especially consumable product suppliers. • Deploying new patches and software’s in servers. • Creating Datacenter Health Reports daily and weekly basis. Show less



Megabyte

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Desktop Support Engineer

  • Dec 2010 - Nov 2011

  • Installation and configuration of user pc and laptops. • PC assembling • Mail client support- outlook 2003, 2007, 2010. • Active directory support. • Installation of various kinds of OS and maintenance by using Imaging software’s like Norton Ghost. • Coordinating vendors (HP,Dell) • Printer support- Network and hardware support • Installation and configuration of local and network printers. • Asset management of Laptops and Desktops etc… • Giving user support through Remote desktop. • Router configuration Show less