Outlet Manager

• Mar 2016 - Present

Outlet Manager

• Mar 2016 - Present

Asst.Restaurant Manager

• Jan 2013 - Aug 2016

Pre opening hotel experience (Steak House) Pre opening hotel experience (Steak House)

Assistant Restaurant Manager (pre-opening team)

• Jul 2013 - Mar 2015

I am convinced that my broad experience in the career field of Hotelier Industry has equipped me with a strong set of valuable competencies that meet your needs. I am eager to combine my previous experience with my passion for this field in order to work hard and make a meaningful contribution to your organization. Skills and Ability's • Communication skills - successful in building strong co-operative relationships with key guest and decision-makers. • Problem solving ability - regarded as a resourceful problem solver evident in the successful development and implementation of new policies and procedures. • Planning and organizing - proven track record of effectively prioritizing multiple tasks and assignments in a fast-paced work environment to efficiently meet departmental and company objectives. • Team player - a solid reputation as a competent team member who is always prepared to go the extra mile to achieve results. • Self-starter - considered a highly motivated employee with the capacity to learn quickly and take responsibility for my own development. Can Do..... 1. Telephone Skills 3. Complaint Handling 2. F/B up selling training 4. Service Excellence 5. Leadership Trainings: 6.Leadership for Results 7.Empowerment & Delegation 8.Quality Management / Grow Your Team 9.Decision Making 10.Coach Your People 11. Train the trainers- Knowledge and Skills 12. Wine Training 13.Cigars training 14.Cocktail training 15.Fire fighting training 16.Bar operation and service 17.Basic hygiene & food handling training Show less

Restaurant Supervisor

• Aug 2013 - Dec 2013

I am convinced that my broad experience in the career field of Hotelier Industry has equipped me with a strong set of valuable competencies that meet your needs. I am eager to combine my previous experience with my passion for this field in order to work hard and make a meaningful contribution to your organization. (cross explorer training by the accor hotel group) I am convinced that my broad experience in the career field of Hotelier Industry has equipped me with a strong set of valuable competencies that meet your needs. I am eager to combine my previous experience with my passion for this field in order to work hard and make a meaningful contribution to your organization. (cross explorer training by the accor hotel group)

Restaurant Supervisor

• Oct 2012 - Mar 2013

I always seek new responsibilities and use intiative to meet and resolve challenges. I am extremely reliable and dependable –analytical and questioning and always strive for quality. I have good interpersonal skills- work well with others by motivating and encouraging them. My strength is my creative approach towards developing new ideas and procedures & Become a Professional Manager. QUALIFICATIONS - Knowledge and skills in bar service operation - Skills for the inventory of alcoholic and non alcoholic beverages. - Computer knowledge – Microsoft word, excel, power point - Micros/Opera/Fidelio skills - Experience in banquet service and operation - Experience in fine dining restaurant - Knowledge in restaurant service and operation - Can handle the staff and can designate the staff assigned to work. - Can handled the guest complaints regarding service assigned outlets or function Can Do...... 1. Telephone Skills 3. Complaint Handling 2. F/B up selling training 4. Service Excellence 5. Leadership Trainings: 6.Leadership for Results 7.Empowerment & Delegation 8.Quality Management / Grow Your Team 9.Decision Making 10.Coach Your People 11. Train the trainers- Knowledge and Skills 12. Wine Training 13.Cigars training 14.Cocktail training 15.Fire fighting training 16.Bar operation and service 17.Basic hygiene & food handling training Show less

Senior Captain

• Jun 2010 - Sep 2012

To work with an organization that gives me an opportunity to enhance my skills during my work and giving me personal as well as professional growth that will make me a capable hotelier for the future. QUALIFICATIONS • Knowledge and skills in bar service operation • Advance computer knowledge- Microsoft word, excel, power point • Experience in banquet service and operation. • Experience in room service operation. • Experience in whole day dining service and operation. • Can handled the guest complaints regarding service assigned outlets or functions. Training and Skills. Telephone Skills Handling Guests Complaints . F/B up selling training Excellent of Service (Extra Miles) Bar tending Workshop Customer Service Training • Basic International Cocktails and Mocktails training • Fire Fighting training • Basic Hygiene and Food Handling training (HACCP). . Show less

Waiter

• Oct 2008 - Apr 2009

Seeking a position in company delivery where my talents can be utilize to improve operations and contribute to company profits with my skills and talents by making a costumer happy, going beyond their expectation’s and earning loyalty. Seeking a position in company delivery where my talents can be utilize to improve operations and contribute to company profits with my skills and talents by making a costumer happy, going beyond their expectation’s and earning loyalty.