Experience

3 Bolt Court Chambers

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Senior Fees Clerk

  • Jan 2023 - 1 year

  London, England, United Kingdom • Billing all legal aid and privately funded Family, Criminal and Housing cases. • Monitoring and processing unbilled work, including actioning of un-assessed fess. • Ensuring that all fees are claimed under the correct category and within the scope and limitation of the relevant public funding certificates. • Managing High-Cost case plans, contracts and claims, including applications for payments on account, in consultation with the instructing solicitors, including the transition of… Show more • Billing all legal aid and privately funded Family, Criminal and Housing cases. • Monitoring and processing unbilled work, including actioning of un-assessed fess. • Ensuring that all fees are claimed under the correct category and within the scope and limitation of the relevant public funding certificates. • Managing High-Cost case plans, contracts and claims, including applications for payments on account, in consultation with the instructing solicitors, including the transition of cases to High Cost in the course of litigation. • Managing appeals of fees and assessments and informing members and practice managers. • Process payment promptly and chase unpaid fees where relevant. Show less



Becket Chambers

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Assistant Fees Clerk

  • Feb 2023 - Aug 2023

  Canterbury, England, United Kingdom • To aid in the administration of a busy Barristers Chambers and to assist the Fees Clerk in the chasing and ongoing monitoring of professional fees. • Monitor Chambers receipts to ensure that income falls in line with Chambers projected targets. • Monitoring Chambers aged debt and chasing outstanding private fees. • Assisting the Senior Fees Clerk with any family legal aid billing as necessary. • Chasing private fees in line with Chambers workflow forecast. • Weekly reporting to… Show more • To aid in the administration of a busy Barristers Chambers and to assist the Fees Clerk in the chasing and ongoing monitoring of professional fees. • Monitor Chambers receipts to ensure that income falls in line with Chambers projected targets. • Monitoring Chambers aged debt and chasing outstanding private fees. • Assisting the Senior Fees Clerk with any family legal aid billing as necessary. • Chasing private fees in line with Chambers workflow forecast. • Weekly reporting to Senior Fees Clerk with necessary updates including bad debtors. Identify and report any trends and anomalies. • Negotiating the payment of bad debt within 15% of outstanding amount. • Arranging suitable payment plans with Instructing Solicitors wherever necessary. Show less



FOURTEEN

• Egypt
• Retail
• 1 - 100 Employee

• Senior Fees Clerk

  • May 2022 - Jan 2023

  London, England, United Kingdom • Managing a systematic approach to the collection of fees, involving close and frequent liaison with practice managers and members of Chambers. • Handling efficiently any fee-related enquires from clients and practice managers, ensuring that excellent customer relations are maintained. • Entering daily in Lex all fee payments received and sending through Lex email receipts to clients, members and practice managers as appropriate. • Methodical recovery of aged debt, communicating by… Show more • Managing a systematic approach to the collection of fees, involving close and frequent liaison with practice managers and members of Chambers. • Handling efficiently any fee-related enquires from clients and practice managers, ensuring that excellent customer relations are maintained. • Entering daily in Lex all fee payments received and sending through Lex email receipts to clients, members and practice managers as appropriate. • Methodical recovery of aged debt, communicating by phone and email with clients in accordance with priorities agreed with the Senior Practice Manager. • Billing all publicly and privately funded Family work and monitoring unbilled work, following up with members accordingly. • Ensuring that all fees are claimed under the correct category and within the scope and limitation of the relevant public funding certificates. • Managing High-Cost case plans, contracts and claims, including applications for payments on account, in consultation with the instructing solicitors, including the transition of cases to High Cost in the course of litigation. • Informing members of progress in LAA assessments and payments as required; Managing any rejected LAA claims and assisting solicitors where necessary. • Managing appeals of fees and assessments and informing members and practice managers accordingly. • Monitoring and reporting on Chambers' monthly income targets. • Producing aged-debt reports as required for individual members and senior managers. • Participating in aged-debt reviews with individual members and practice managers. Show less



9 Stone Buildings, Barristers'​ Chambers

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Fees Clerk

  • Aug 2019 - Apr 2022

  London, Greater London, United Kingdom • Responsible for the prompt collection of all fees to include chasing all civil fees, printing and sending out reminder fee notes and any reminder letters on a regular basis • Maintaining a central filing system for all fees including monitoring the progress of the payment of fees and following up where necessary • Take the relevant Credit Control action in respect of processing claims and chasing payments from the Legal Aid Agency includes overdue fee collection from solicitors and… Show more • Responsible for the prompt collection of all fees to include chasing all civil fees, printing and sending out reminder fee notes and any reminder letters on a regular basis • Maintaining a central filing system for all fees including monitoring the progress of the payment of fees and following up where necessary • Take the relevant Credit Control action in respect of processing claims and chasing payments from the Legal Aid Agency includes overdue fee collection from solicitors and private clients • Entering, as and when required, cheques received into chambers respect of work done by the barristers. Keeping full VAT receipts of payments made • Produce and analyse monthly lists of aged debtors Show less



187 Fleet Street

• Fees Administrator

  • Apr 2012 - Oct 2018

  187 Fleet St, London EC4A 2AT • Have and maintain an up-to-date and comprehensive knowledge of any fee rates applicable to Members of Chambers in privately funded cases, both in criminal work and any other work undertaken by Members of Chambers. • Maintain an up-to-date and comprehensive knowledge of all fee regulations for all publicly funded work including Graduated Fee, CPS and VHCC cases and to advise members of Chambers when requested to do so • Ensure, as far as possible and in conjunction with the clerking… Show more • Have and maintain an up-to-date and comprehensive knowledge of any fee rates applicable to Members of Chambers in privately funded cases, both in criminal work and any other work undertaken by Members of Chambers. • Maintain an up-to-date and comprehensive knowledge of all fee regulations for all publicly funded work including Graduated Fee, CPS and VHCC cases and to advise members of Chambers when requested to do so • Ensure, as far as possible and in conjunction with the clerking team, that there is a valid representation order in force in relation to all publicly funded cases • Monitor all VHCC stage plans and ensure that all relevant billable items are lodged and subsequently paid • Be responsible for the proper rendering and chasing up of fee notes and claims for work undertaken in in both privately funded and publicly funded Criminal Defence and Prosecution cases. • Undertake, where appropriate and after consultation with members of Chambers, all re-determinations and other appeals in fees matters • Promptly and accurately record and process all payments to members of Chambers upon receipt • Work closely with the Chambers Administrator in providing prompt and accurate information to facilitate payments and cross payments to Members of Chambers from the Chambers Account • Provide financial reports, including payment summaries and debtors reports as and when requested by Members of Chambers, the Senior Clerk and the Chambers Administrator Show less



12 Old Square

• Law Practice
• 1 - 100 Employee

• Senior Clerk

  • Mar 2006 - Apr 2012

  12 Old Square, Lincoln's Inn, London WC2A 3TX • Senior clerking duties to ensure successful productivity and development of chambers including the rebranding of the business in 2011-2012 • Diary management, including allocation and dealing with bookings of counsel for cases and conferences via telephone, email, and letter enquiries using an electronic diary system • Proactive business development by marketing chambers through daily marketing, visiting new and existing clients, arranging meetings to increase work and… Show more • Senior clerking duties to ensure successful productivity and development of chambers including the rebranding of the business in 2011-2012 • Diary management, including allocation and dealing with bookings of counsel for cases and conferences via telephone, email, and letter enquiries using an electronic diary system • Proactive business development by marketing chambers through daily marketing, visiting new and existing clients, arranging meetings to increase work and revenue • Criminal billing (Graduated Carter fees for both prosecution & defence, VHCC, Legal Aid); Civil billing including family, housing and immigration (Legal Aid, Private) • Fees management of barristers’ briefs including estimating, negotiating, agreeing and processing fees Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Counsellor

  • Jun 2000 - Jan 2006

  · Retail client business development through sales and counselling for portfolio of products and services · Identifying client needs and improving business opportunities, ensuring positive relationships through continuous improvement and monitoring of client feedback · On-going short-term and long-term customer financial planning · Providing and monitoring bank accounts, savings and lending facilities, including offshore investments for individuals (non-business) and business… Show more · Retail client business development through sales and counselling for portfolio of products and services · Identifying client needs and improving business opportunities, ensuring positive relationships through continuous improvement and monitoring of client feedback · On-going short-term and long-term customer financial planning · Providing and monitoring bank accounts, savings and lending facilities, including offshore investments for individuals (non-business) and business clients · Delivering a first-class, empathetic customer service in a range of customer situations in internal and external relationships · Non-advised mortgages and small business counsellor · Supervising a team of staff providing day-to-day professional support · Supporting and training staff and maximising sales through continuous product and service knowledge Show less



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Administration Clerk

  • Oct 1994 - Jun 2000

  · Estimate provision and ordering of hard and soft flooring · Communicating and liaising with suppliers, contractors and clients · Cashiering and providing excellent customer service · Increasing productivity by introducing new sales and office techniques · Advising customers to select suitable floor coverings