Co-Founder

• Sep 2022 - Present

Co-Founder

• May 2021 - Jun 2022

Facilitate interdisciplinary development team to include user-centric features by interviewing 50+ fashion enthusiasts to identify the challenges faced while finding the right fashion. Increased average order value by 30% by introducing a unique feature using which customers return their old clothes and get a 15% discount. We donate these clothes to people in need and reduce waste. Saved 50% on product photoshoots by efficiently managing a freelance team of photographers, makeup artists, stylists, and models to complete 4 days shoot within 2 days. Increased month-on-month sell by 60% by creating elegant social media posts and meaningful content while maintaining 8+ ROAS. Conducted A/B testing with 70 users to discover new features which can increase user engagement and ROI. Show less

Crowdfunding Campaigns

• May 2019 - Jul 2021

Co-Founder

• Sep 2018 - Jan 2021

Implemented cornerstone project involving E-commerce CMS transition for the biggest client ($17M of est. value) by developing a user-focused informative layout to increase conversion rate. Helped 3 startups in building MVP using the 80-20 rule to maximize the ROI by conducting user and stakeholder interviews and prioritizing work items using a prioritization board. Created and managed 500+ work items, wrote 50+ epics and 500+ user stories, and helped the scrum team understand the task with 100% clarity. Trained 15+ interns/developers/Scrum Master in the intricacies of Agile & Scrum. Increased the month-over-month revenue by 20% by adding new clients and helping them develop customer-centric solutions. Show less

Customer Service Representative

• Jan 2016 - Aug 2018

Interpreting customers’ needs by providing solutions and substitutes and achieved the average sales goal of $31.6 per customer over 3 consecutive months. Efficiently trained 10+ new employees regarding tasks and conduct by demonstrating the importance of flexibility and self-confidence skills needed to handle queries of customers enthusiastically. Patiently assisted 200+ customers daily in a fast-paced environment regarding products and services by addressing their requests. Interpreting customers’ needs by providing solutions and substitutes and achieved the average sales goal of $31.6 per customer over 3 consecutive months. Efficiently trained 10+ new employees regarding tasks and conduct by demonstrating the importance of flexibility and self-confidence skills needed to handle queries of customers enthusiastically. Patiently assisted 200+ customers daily in a fast-paced environment regarding products and services by addressing their requests.

Marketing Coordinator

• Jan 2017 - Apr 2017

Proficiently utilized the Google AdWords budget of $20,0000 and created ad campaigns targeting producers, directors, and writers and attracted 25+ new creators. Increased the film festival attendees' retention to 37% from 23% in 2017 by analyzing past data and offering premium services and combo deals to the existing customers. Combined and organized the data of the past 5 years (2012-2016) by fixing or removing duplicate, incorrectly formatted, or incomplete data. Proficiently utilized the Google AdWords budget of $20,0000 and created ad campaigns targeting producers, directors, and writers and attracted 25+ new creators. Increased the film festival attendees' retention to 37% from 23% in 2017 by analyzing past data and offering premium services and combo deals to the existing customers. Combined and organized the data of the past 5 years (2012-2016) by fixing or removing duplicate, incorrectly formatted, or incomplete data.

Project Coordinator

• Jan 2016 - Apr 2016

Led a team of 4 project management interns to forecast the gap between the business needs of the organization and the technology. Facilitated in increasing the donation by $9,000 within a quarter by revamping the website and implementing a database and easy payment options. Increased community participation by 10% by identifying primary users and designing a user-centric and engaging web layout. Led a team of 4 project management interns to forecast the gap between the business needs of the organization and the technology. Facilitated in increasing the donation by $9,000 within a quarter by revamping the website and implementing a database and easy payment options. Increased community participation by 10% by identifying primary users and designing a user-centric and engaging web layout.

PHP Developer

• Aug 2014 - Apr 2015

Helped team in achieving 9 consecutive sprint goals successfully by hitting daily targets consistently and assisting team members to do the same. Increased monthly appointment bookings by 15% for the client by implementing 3 steps user-friendly checkout and payment functionality. Facilitated team to increase the work velocity to 11 story points from 9 by updating and monitoring the sprint burndown chart daily and identifying ways to get better every iteration. Demonstrated deliverables to the product owner and stakeholders during a sprint review to gather feedback and adopt the changes. Show less

Dotnet Developer

• Jan 2014 - Jul 2014

Increased monthly web users by 17% by developing user-centric and informative windows web applications. Collaborated with a cross-functional engineering team to create a 9x9 tic-tac-toe and a housie games for national level Microsoft competition and won 1st and 3rd prize out of 100+ participants. Increased monthly web users by 17% by developing user-centric and informative windows web applications. Collaborated with a cross-functional engineering team to create a 9x9 tic-tac-toe and a housie games for national level Microsoft competition and won 1st and 3rd prize out of 100+ participants.