Experience

Careerbuilder Sourcing Solutions
• United States
• Human Resources
• 1 - 100 Employee
• Client Support Specialist

  • Aug 2021 - Present


Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Support Specialist

  • Oct 2017 - Nov 2020

  * Led a team of 15-18 people, managed and drove performance as per the programme parameters. * Sharing daily process updates and mentoring team by taking sessions and meetings about the process. *Ensuring the company's policies and procedures are strictly complied with in the process of discharging of duties. *Managed operations to meet customers expectation financial standards and policies. * Led a team of 15-18 people, managed and drove performance as per the programme parameters. * Sharing daily process updates and mentoring team by taking sessions and meetings about the process. *Ensuring the company's policies and procedures are strictly complied with in the process of discharging of duties. *Managed operations to meet customers expectation financial standards and policies.



Squareyard

• India
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2017 - Oct 2017

  Helping customers regarding their financial needs, checking eligibility and documents/KYC verification, communicating with banks. Helping customers regarding their financial needs, checking eligibility and documents/KYC verification, communicating with banks.