Consultant

• Jun 2022 - Present

Business Analyst

• Aug 2020 - Apr 2022

B2B Portal Development – Multinational Logistics Client  Co-ordinated with 10+ stakeholders including business users to elicit, analyse, refine & document functional requirements  Business POC in support of delivery teams & technical team representative to the client throughout the SDLC  Worked with UI/UX & Information Architects to define customer journeys, wireframes, and prototypes Mobile Application Development – Multinational Logistics Client  Led client engagement for Requirement Elicitation, Sprint Planning, and Solution Definition  Liaison between Business, technical architects, API & UI/UX team for development and dependency resolution  Validated implementation of said & unsaid functional and non-functional requirements and led 30+ demos Consolidated HCM Website and Mobile Application Development – Global Investment Holding Client  Business consultant for agile transformation of legacy application, documented the As-Is and To-Be processes  Reported KPIs for application adoption and user migration for Business using Google Analytics and SQL Achievements:  Awarded 7/7 score, as a mark of customer delight in Project Feedback Survey in Quarter 3, 2021-2022  Awarded 2 Spot On & 1 Gracious award for delivering effective teamwork & quality delivery to the client Show less

Summer Intern

• Apr 2019 - May 2019

FCO Debit Card Business Process Reengineering  Recommended the product changes required with the BPM tool to reduce the redundancy and scope of manual error  Found the loophole of 223 suspense account which has the potential to reduce the task of reconciliation by 30% FCO Debit Card Business Process Reengineering  Recommended the product changes required with the BPM tool to reduce the redundancy and scope of manual error  Found the loophole of 223 suspense account which has the potential to reduce the task of reconciliation by 30%

Enterprise Sales

• Dec 2017 - Jun 2018

 Onboarded 900+ trucks in a span of 6 months right from the lead generation to deal closure  Contributed significantly to the overall revenue and led the marketplace integration from scratch  Onboarded 900+ trucks in a span of 6 months right from the lead generation to deal closure  Contributed significantly to the overall revenue and led the marketplace integration from scratch

Management Trainee

• Aug 2015 - Jul 2016

 Spearheaded the automation of invoicing that resulted in significant reduction of turn-around time (TAT)  Worked as a SPOC for more than 80 operators with fleet size of more than 500 for grievances  Spearheaded the automation of invoicing that resulted in significant reduction of turn-around time (TAT)  Worked as a SPOC for more than 80 operators with fleet size of more than 500 for grievances